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Starting from 5.13, new Jira Service Management releases support only Data Center licenses. If you try to upgrade to release 5.13 or later with your Server license, Jira will fail to start, and you’ll need to downgrade to the version you were on before the upgrade.

If you’d like to continue using a Server license, you can upgrade to Jira Service Management version 5.12 or earlier.

Learn more about your upgrade options

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To get started:

  1. Locate the installation file
  2. Run the installer
  3. Peruse our handy installation guide