Manage where your data is hosted with data residency

Data residency is available for Standard, Premium, and Enterprise cloud subscriptions.

Track our progress

We've recently launched Singapore as a new region and expect to have several new regions available in early 2024. Follow our cloud roadmap for updates on availability, additional locations, and expanded capabilities

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Specify where your content and data are hosted

Ensure your product data, such as tickets and pages, is exclusively stored within the US, European Union, Australia, Germany, and Singapore - with more locations coming soon.

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Meet company and regulatory requirements

Share information across a global workforce with confidence, while meeting organizational and regulatory data compliance requirements.

Frequently Asked Questions

Will the price of cloud plans increase with the addition of data residency? Copy link to heading Copied! Show +

No, we will not be increasing the price of our Standard or Premium cloud plans as a result of including data residency as a native feature.

What is data residency and how do I know if I need it? Copy link to heading Copied! Show +

Data residency gives organizations more control over their data by ensuring their user-generated content is stored within the region they trust. Companies who work in regulated industries like finance, government, or healthcare may need data residency to operate in a cloud environment.

Which cloud plans is data residency available for? Copy link to heading Copied! Show +

Data residency is available for Enterprise, Standard, and Premium cloud plans to ensure that teams of any size can securely manage their data in one of our three regions.

Which cloud products can turn on data residency? Copy link to heading Copied! Show +

Data residency can be enabled on the following cloud products; Jira Software, Confluence, Jira Service Management, Jira Work Management, and Jira Product Discovery.

Which locations can I store my data in? Copy link to heading Copied! Show +

You can choose to pin your data to our US, EU, Australia, Germany, or Singapore locations. To stay up to date on additional locations we are working on, please see our cloud roadmap.

Is data residency available for Atlassian Marketplace apps? Copy link to heading Copied! Show +

At this time, Marketplace apps and app data are not covered under Atlassian’s data residency guarantee, but we are working closely with our Marketplace Partners to make this available. Please see our cloud roadmap for updates on data residency for Marketplace apps.

Will enabling data residency make my Jira or Confluence performance faster? Copy link to heading Copied! Show +

No, Atlassian uses our global infrastructure presence to host data as close to customers as possible in order to achieve maximum performance. While data residency provides an additional level of certainty that data will not leave a specific geographic area, our cloud infrastructure is designed to give global customers the best possible experience. Enabling data residency may lead to slower overall performance for users located outside of the designated geographic area. Learn more about our global cloud infrastructure.

For more information on data residency, view our documentation or contact us.