Manage where your data is hosted with data residency

No, we will not be increasing the price of our Standard or Premium cloud plans as a result of including data residency as a native feature.

Data residency gives organizations more control over their data by ensuring their user-generated content is stored within the region they trust. Companies who work in regulated industries like finance, government, or healthcare may need data residency to operate in a cloud environment.

Data residency is available for Enterprise, Standard, and Premium cloud plans to ensure that teams of any size can securely manage their data in one of our three regions.

Data residency can be enabled on the following cloud products; Jira Software, Confluence, Jira Service Management, Jira Work Management, and Jira Product Discovery.

You can choose to pin your data to our US, EU, Australia, Germany, or Singapore locations. To stay up to date on additional locations we are working on, please see our cloud roadmap.

For details on the types of product data you can pin, please visit our data residency documentation.

At this time, Marketplace apps and app data are not covered under Atlassian’s data residency guarantee, but we are working closely with our Marketplace Partners to make this available. Please see our cloud roadmap for updates on data residency for Marketplace apps.

No, Atlassian uses our global infrastructure presence to host data as close to customers as possible in order to achieve maximum performance. While data residency provides an additional level of certainty that data will not leave a specific geographic area, our cloud infrastructure is designed to give global customers the best possible experience. Enabling data residency may lead to slower overall performance for users located outside of the designated geographic area. Learn more about our global cloud infrastructure.