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Sjabloon beheer facilitaire dienst

Beheer aanvragen voor onderhoud, verplaatsen en het plannen van evenementen.

Aanvraagtypen
Meld een onderhoudsprobleem
Vraag een verplaatsing aan
Vraag een evenement aan
Vragen voor faciliteiten
Gemailde aanvraag
Sjabloon gebruiken
Document approval screenshot

Facilities service management template

Manage requests for maintenance, moving, and event planning.

Use template
best for

Operations

key features

Help desk

Manage requests

Resolve incidents

What is the facilities service management template?

The facilities service maangement template is best suited for facilities teams who need an easier way to track work and manage employee requests. This template helps teams manage requests for maintenance, moving, and event planning.

What does the facilities service management template include?

Capture relevant customer information

Use editable request types for common external support issues or create your own that are specific to your team’s external support services.

On-call screenshot

Address requests more efficiently

Utilize a pre-built form or create your own form to get more structured information from help seekers when they raise a request.

Assets screenshot

Customize your help center portal

Create a service portal with customizable request types and workflows to meet your employees' needs.

Change requests screenshot

Create and optimize your queues

Organize employees' requests from the help center, email, chat, and other channels into queues so you can quickly view, triage, and assign requests as they come in.

Backlog screenshot

Keep a pulse on your facilities infrastructure

Facilities teams can track all the assets they are responsible for maintaining in one convenient location with Assets.

Backlog screenshot
Venster met servicebel

Gecentraliseerde locatie

Een centrale plek waar werknemers onderhoudsproblemen kunnen registreren, bureauverplaatsingen kunnen vergemakkelijken, apparatuur kunnen aanvragen en waar je ze op de hoogte kunt brengen over kritieke gevaren.

Helpdesk-venster

Aanpasbaar portaal

Pas het portaal aan om te voldoen aan de soorten verzoeken die je werknemers indienen en aan de behoeften van je team.

Meerdere documenten

Rapporten en statistieken

Maak aangepaste rapporten en dashboards aan om het type en de frequentie van incidenten bij te houden, zodat je het aantal issues kan verminderen.

How to get started with the facilities service management template

Start managing and simplifying communication around maintenance and other facilities service requests.

1. Set up your help center and portal
  

The help center is where employees can submit requests and access your self-service knowledge base. Set up the welcome message, announcements, and layout.

2. Customize your request types
  

Help employees and agents with tailored request types, or create your own.

3. Organize your queues
  

Align your queue with the way your teams triage and address maintenance requests.

4. Add agents
  

It’s time to get the party started! Add agents to your service project team.

Ready to use this template?

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