Moving to a cloud future, together

Enhanced security • More reliable • Easier to manage • Accelerated innovation

Why cloud

Today, the majority of you already benefit from the advantages of cloud, with more server and Data Center customers making the switch every day. To ensure we’re delivering the cloud experience you deserve, we’re sharpening our focus as a cloud-first company and making bold changes to our self-managed offerings.

What this means

For server

End of sale for new licenses: To focus on delivering a world-class cloud experience, we will stop selling new licenses for our server offerings and apps.

Three years of maintenance: If you have existing server licenses, you can continue to purchase maintenance and support for your licenses for up to three years.

Updates to future pricing: To ensure the continued security and maintenance of our server platform, we will increase the price of maintenance for existing server licenses.

Learn more

Affected products
Jira software logo
Jira Service Desk logo
Confluence logo
Jira Core logo
Bitbucket logo
Crowd logo
Bamboo logo

Atlassian apps

Marketplace apps

For Data Center

The future of Data Center: If you aren’t ready to move to cloud, we'll continue to offer our self-managed enterprise edition, Data Center. In addition to continued investment in new features, we’ll look to make using cloud and Data Center together easier for you and your users through a more unified administration experience and improved integrations between the two offerings.

Updates to future pricing: To reflect these investments and accelerate further innovation, we will increase the price of our Data Center subscriptions.

Learn more

This change won’t happen overnight

We know it takes careful thought to evaluate your options and choose what’s right for you. See what changes are coming and what we recommend to make sure you’re prepared.

Find your path to cloud

Not sure where to begin? Our two-minute quiz will help point you down the right path.

Frequently asked questions

Which products do the end of sale and support apply to? Show

The end of sale and support apply to:

  • Jira Software Server
  • Jira Core Server
  • Jira Service Desk Server
  • Confluence Server
  • Bitbucket Server
  • Crowd Server
  • Bamboo Server
  • Atlassian-built apps*
  • Atlassian Marketplace Partner server apps*

Exceptions:

  • You will still be able to purchase new licenses for Fisheye and Crucible, which remain in basic maintenance mode
  • We plan to make Bamboo Data Center available in the near future. As details emerge, we will notify current Bamboo Server customers and continually update this FAQ. Until further notice, you will still be able to purchase new licenses for Bamboo Server.

*Please note that the last date to purchase apps will depend on a few factors, including whether you’re a new or existing customer, whether the app is built by Atlassian or a Marketplace Partner, and whether the app will be included with a Data Center subscription. You can see a timeline for when each change will go into effect here

Why are you making these changes? Show

As an Atlassian customer, you’re an important member of our community. Some of you have been with us for over a decade, and as your needs have evolved so have we. Today, the majority of you already benefit from the advantages of cloud, like streamlined administration, instant scalability, and quicker time to value. In fact, over 90% of you start with Atlassian cloud products, with more server customers making the switch every day.

From staying ahead of the latest regulatory and security requirements to expanding our ecosystem with a new development platform and introducing flexible plans, we’ve continuously invested in our cloud tools so that your teams can work flexibly and innovate quickly.

We’ve also taken our cloud offerings to the next level by building a modern, intuitive, and unified experience across all our products to transform how your teams collaborate. We’re leveraging automation and machine learning to reduce the time spent on repetitive tasks and enhancing our integrations to power seamless workflows across your teams. 

But, when it comes to our mission of unleashing the potential of every team – including yours – you need us to move faster and go even further. In response, we’ve decided to simplify our server and Data Center offerings in order to sharpen our focus as a cloud-first company. While these changes are in service of your organization’s long-term success, we know the transition will be hard for some of you. So in the spirit of “open company, no B.S.”, we want to share everything you need to know about these changes and the support we will offer you along the way. 

Will server still receive enhancements or bug fixes? Show

Between February 2, 2021 PT and February 2, 2022 PT, we will continue to provide support (i.e. database, browser, Java) and bug fixes for server products.

After February 2, 2022 PT, we will only provide security bug-fixes for critical vulnerabilities until the end of support date on February 2, 2024 PT. After that date, your server products will reach end of support, and we will not release any further product updates.

What are my options? Show

Migrate to cloud (recommended)

By partnering with Atlassian on their move to cloud, customers have seen lower costs, reduced risk of downtime and security issues, and can focus on innovation over maintenance. With our cloud or Data Center quiz, quickly see your recommended path based on your server or Data Center portfolio. We’ll show you exactly where to start so you can fast-track your move.

Migrate to Data Center

For server customers who can’t move to cloud yet due to company mandate or need a multi-year transition, we recommend migrating to Data Center. To understand the benefits of Data Center and how to plan for a migration, start by visiting our migration center.

Continue on server or Data Center

With three years of server support and continued investment in Data Center, you have time to make your decision and develop a migration plan based on your requirements and our roadmap.

Do you offer discounts or incentives for migrating to cloud? Show

Atlassian provides a number of offers, incentives, and support resources to facilitate your move to cloud. These include:

For all customers

  • The Atlassian Migration Program (AMP): AMP provides step-by-step resources, tools, offers, and support to guide you through every step of your move to cloud.
  • Free cloud migration trials: To help ease costs associated with migrating or upgrading, we’re offering free extended cloud trial licenses to allow you more time to explore cloud.
  • Cloud roadmap: Want to know what’s coming to cloud? See what’s shipped recently and what’s on the way so you can plan for your move.
  • Cloud Trust Center: Find answers to all your questions about security, privacy, reliability, and compliance in Atlassian cloud.
  • Cloud plans for all teams: We’ve introduced a range of cloud plans for Jira and Confluence, including Free, Premium, and Enterprise, so customers of all sizes can benefit from the innovation and speed of cloud. Bitbucket also offers a range of cloud plans so you can get exactly what you need.

For larger customers

For Academic, Community, and Open Source customers

For government customers

  • Government resources: To keep the mission moving forward, government agencies and program teams have access to specialized partner support and resources.

For answers to more of your top questions, visit our FAQs.

What's next?

Find your path to cloud.

The information on this page contains forward-looking statements which involve uncertainties when providing estimated effective dates. All forward-looking statements involve known and unknown risks, uncertainties, and is subject to change.