Future Data Center pricing

Atlassian is updating the list price of the following Data Center products on February 15, 2024 PT:

  • Jira Software
  • Confluence
  • Jira Service Management

This price update impacts new purchases as well as renewals and upgrades of existing products. If a quote is generated before February 15th, 2024 PT, we will honor it under the prior price until the quote expires. Quotes generated on or after February 15th, 2024 PT will be based on the new prices.

This page provides FAQs related to the upcoming price updates and detailed pricing tables by product and user tier. New pricing will not go into effect until February 15th, 2024 PT. If you would like to talk to us directly about how these changes impact you, please contact our support team.

General questions

When does the price update take effect? Copy link to heading Copied! Show

The price changes will take effect on your next renewal on or after February 15, 2024 PT.

What improvements have been made over the last year? Copy link to heading Copied! Show

In the last 12 months, we’ve released enhancements and features such as:

  • Updated VPAT for Section 508 compliance (Jira Software, Jira Service Management, Confluence) Updated Voluntary Product Accessibility Templates (VPAT) to review how the product addresses Section 508 of the U.S. Rehabilitation Act.
  • Empty custom field configuration (Jira Software) Show or hide empty custom fields from an issue view.
  • Auto-managed sprints (Jira Software) Save time by automatically setting sprint start and end dates.
  • Site and space import/export improvements (Confluence) Giving admins better visibility and control over site and space import/export tasks when moving data between Confluence instances. Speed and reliability have also been improved.
  • View inline comments in edit mode (Confluence) Provide users with an improved content creation flow by allowing them to view and resolve inline comments in the editor.
  • Emoji experience (Confluence) Express yourself with improvements to the editor, beginning with the ability to easily select and insert newly inbuilt emojis. This will be followed in a subsequent release with support for your own custom emojis.
  • Comments and attachments for approvals (Jira Service Management) Improvements to approval workflows allow users to leave a comment or add an attachment for the requestor when approval decisions are made, and for admins to configure whether comments are required for approved and/or declined requests.

These are just a handful of the improvements that have been made within the past year, with many more in the works. Be sure to check out our Data Center Roadmap to see the latest and upcoming features we’re building into our Data Center products.

Are Marketplace Partner app prices changing? Copy link to heading Copied! Show

Atlassian Marketplace apps are not part of this pricing change. Marketplace app pricing is determined by the 3rd-party app developer and therefore prices are always subject to change. Questions regarding pricing changes for Marketplace apps should be directed to the app developer, who can be contacted using their information located in the Atlassian Marketplace.

Why are you increasing the price of your products? Copy link to heading Copied! Show

These updates reflect our ongoing commitment to enhancing Data Center, our premier self-managed offering, by improving performance at scale, delivering trusted enterprise-grade security and compliance, and modernizing native product capabilities to help boost productivity. To see the latest improvements we have launched in the last 12 months, please refer to our product investments.

What discounts are available to Data Center customers interested in migrating to Cloud? Copy link to heading Copied! Show

You can renew your Data Center license and claim a free Cloud migration trial to test out features, build a proof of concept, and plan your Cloud migration.

We also offer Dual Licensing discounts to help migrate to Cloud for interested customers.

What are my options for moving forward? Copy link to heading Copied! Show

Option 1: Renew your existing Data Center subscription:

Your Data Center renewal price will depend on the date you create a renewal, upgrade, or downgrade quote.

Data Center customers can renew anytime through MAC.

Option 2: Explore your Cloud migration options:

If you are considering a move to Cloud, you can take our step-by-step assessment to get a personalized migration recommendation and resources tailored to your team’s migration needs.

When you move to Cloud, you get the best of Atlassian – a platform that grows with you, integrates with all your tools, and gets smarter and faster every day.

To support you with this transition, you can:

Sign up for a free Cloud migration trial. We are offering all Data Center customers the ability to explore, evaluate, and migrate to Cloud for free for the remainder of your Data Center subscription (max 12 months and 10,000 users).

Option 3: Renew your products with a multi-year contract

Contact us to discuss your options for locking in a 12 or 24 month term.

Billing & licensing questions

How do I calculate my updated price? Copy link to heading Copied! Show

To calculate your updated annual price, you need to be a billing and/or technical contact on a paid invoice. Log into and follow these steps:

  1. Click on Orders in the top navigation bar
  2. Select Invoices in the Order Center
  3. Locate the most recent paid Data Center invoice(s)
  4. Download and open the PDF and look at the details page
  5. Compare your products' prices with the new Data Center pricing tables.

A note on Data Center pricing:

Atlassian uses a fixed tier price model for annual pricing. For example, Jira Software with 450 users would be calculated at the 500 user tier for an annual cost of $44,000.

For additional clarity, consider the following scenario: if you add 75 users to your 450 users on Jira Software, you would now have a total of 525 users. This puts you in the 1,000 user tier at $76,000 annually - you would not pay for the 450 users and the 75 users separately in their respective tiers.

Please note that annual tiered pricing varies across Atlassian products and plans.

Can I renew my Data Center subscription for longer than a year? Copy link to heading Copied! Show

You can continue to renew your Data Center subscription for up to two years. Contact us to discuss your options in more detail.

How long can I lock in my current pricing? Copy link to heading Copied! Show

Contact us to discuss your options for locking in a 12 or 24 month term.

What if I have an open quote (renewal, upgrade, or downgrade) with existing pricing? Copy link to heading Copied! Show
  • If a quote was created before February 15, 2024 PT, the pricing listed on your quote will be honored until its expiry date. 
  • If a quote is edited on or after February 15, 2024 PT, then the entire quote will be recalculated to reflect the new list prices.
  • If an existing quote expires or is deleted, and a new quote needs to be created on or after February 15, 2024 PT, the new quote will reflect the new list prices.
If my subscription expires before I renew, will I have to pay the new price? Copy link to heading Copied! Show

If your subscription expires and/or you renew before February 15, 2024 PT, you will be on current pricing. If your subscription expires or is renewed on or after February 15, 2024 PT, you will be placed on the new pricing.

Will Academic discount percentages change? Copy link to heading Copied! Show

Academic discount percentages will remain the same. Qualifying collegiate-level or higher academic institutions can receive 50% off commercial prices for new purchases, upgrades, and renewals of Atlassian products.

Will you still offer Community Data Center subscriptions at no cost? Copy link to heading Copied! Show

Community discount percentages will remain the same. Qualifying charitable non-profit organizations that are non-government, non-academic, non-commercial, non-political, and have no religious affiliation can still receive Community licenses at no cost. Additionally, you can migrate to a Cloud Community subscription at a 75% discount from Cloud list pricing.