Jira Software Cloud Premium

An enhanced feature set to help admins, teams, and your organization scale

Jira Software Premium illustration
Announcing

Jira Cloud Premium

Offering an enhanced feature set in Jira Software Cloud

Automate your work at scale

Set and forget automation rules across as many projects as you like. Save time and scale your work confidently with a couple clicks.

Automation screenshot

87% of automation users say it helps them scale the way their organization works

Advanced Roadmaps screenshot

Ship faster and more reliably with Advanced Roadmaps

Build smarter plans across multiple teams and projects that account for team capacity and dependencies.


A foundation on which you can grow

For many teams, Jira Software is a mission-critical tool to plan, track, release, and report on work. With Jira Software Premium, you can rest easy knowing that you have the right foundation on which to grow

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Unlimited Storage

Get all the space you need to manage any type of project within Jira Software

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99.9% SLA Uptime

Around the clock 99.9% uptime SLA, financially backed with service level credits.

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24/7 Premium Support

Get 24/7 support with one hour response times for critical issues from our dedicated team.

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Project archiving

Reduce clutter in your instance by archiving old projects and their underlying issues. 

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Admin insights

Get visibility into your daily, weekly, and monthly active Jira Software users so you can better forecast your company's needs.

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IP allowlisting

Bolster security by limiting your site access to trusted IP ranges.

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Sandbox Coming soon

Test new updates and apps in a sandbox environment before rolling out to your teams.

Feature Comparison

Standard

Jira Software

Premium

Jira Software

Scrum and Kanban boards

Standard

Jira Software

Premium

Jira Software

Backlog

Standard

Jira Software

Premium

Jira Software

Agile reporting

Standard

Jira Software

Premium

Jira Software

Customizable workflows

Standard

Jira Software

Premium

Jira Software

Apps and integrations

Standard

Jira Software

Premium

Jira Software

Roadmaps

Standard

Jira Software

Basic*

Premium

Jira Software

Advanced**

Automation (single-project)

Standard

Jira Software

Premium

Jira Software

Automation (global and multi-project)

Standard

Jira Software

 

Premium

Jira Software

Project archiving

Standard

Jira Software

 

Premium

Jira Software

Admin insights

Standard

Jira Software

 

Premium

Jira Software

IP allowlisting

Standard

Jira Software

 

Premium

Jira Software

Sandbox coming soon

Standard

Jira Software

 

Premium

Jira Software

99.9% uptime SLA

Standard

Jira Software

 

Premium

Jira Software

Storage

Standard

Jira Software

250 GB

Premium

Jira Software

Unlimited

Support

Standard

Jira Software

Standard Support
(Local Business Hours)

Premium

Jira Software

24/7 Premium Support
(English only)

*This feature is only available on next-gen
**This feature is only available on classic

Try Jira Software Premium for free

Frequently asked questions

Can I trial Premium before choosing to pay for it? show +
  

Yes, new customers will still have a free 7 day trial period. If you're an existing customer you'll enter a free trial period which spans your current billing cycle, plus your next billing cycle. After the evaluation period, the Premium plan will appear on your monthly renewals. If you’re on an annual subscription, your evaluation period will be a fixed 30 days.

Will the list price change if I have 100+ users? show +
  

Yes. The current list price is only for instances with 1-100 users. As with our Standard plan, the average cost per user goes down once you add 101 users and gets cheaper as you add more users. For Premium you can expect the price to be about 2X your current average cost per user. This is subject to change.

How does Premium affect my Marketplace apps? show +
  

Your Marketplace apps won’t be affected by the premium plan—all Cloud apps will function the same on both standard and premium plans of our products.

How do I get service credits reimbursed for an SLA breach? show +
  

If you have experienced an SLA breach within a particular calendar month, you must make a request for service credit within fifteen (15) days after the end of the calendar month by filing a support ticket. For more information please visit our SLA Terms and Conditions.

What is the difference between Premium and Atlassian Access? show +
  

 

Atlassian Access gives an organization centralized control, visibility, and increased security across all Atlassian cloud products. Access helps admins increase security and automate user lifecycle management with SAML SSO, user provisioning (SCIM), audit logs, and more. Confluence Cloud Premium, Jira Software Cloud Premium, and Jira Service Desk Cloud Premium are available on a product by product basis and include features to help teams scale. When you combine Access and our Premium plans, you get an enterprise solution that helps you to scale and secure the Atlassian Cloud across your entire organization.