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Jira Software Cloud Premium

Escala con confianza con un acuerdo de nivel de servicio (SLA) con 99,9 % de tiempo de actividad, almacenamiento ilimitado y soporte Premium.

Ilustración de Jira Software Premium
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Jira Cloud Premium

Ofrecemos un conjunto de funciones mejorado en Jira Software Cloud

Configurar Jira Software para escalar

Para muchos equipos, Jira Software es una herramienta crítica para planificar, realizar seguimientos y publicar el trabajo, así como para generar informes al respecto. Con Jira Software Premium, tienes la tranquilidad de saber que Jira Software escalará con el alto rendimiento, el soporte y el almacenamiento ilimitado de tu organización.

Ilustración de una caja abierta con una marca de verificación

Almacenamiento ilimitado

El almacenamiento ilimitado elimina los límites, lo que permite que tu equipo suba archivos y elementos adjuntos de cualquier tamaño a la vez que colaboran sin preocupaciones.

Ilustración del tiempo de actividad del acuerdo de nivel de servicio (SLA)

SLA con un 99,9 % de tiempo de actividad

Acuerdo de nivel de servicio (SLA) constante con un 99,9 % de tiempo de actividad y apoyo financiero con créditos de nivel de servicio de forma que no tengas que preocuparte por el tiempo de inactividad.

Ilustración de señal de neón del texto "24/7"

Soporte Premium ininterrumpido

Obtén soporte ininterrumpido con tiempos de respuesta de una hora para las incidencias críticas con los mejores profesionales para encargarse de los retos en cuanto surjan.

Comparación de funciones

Standard

Jira Software

Premium

Jira Software

Tableros scrum y kanban

Standard

Jira Software

Premium

Jira Software

Backlog

Standard

Jira Software

Premium

Jira Software

Informes de metodología ágil

Standard

Jira Software

Premium

Jira Software

Flujos de trabajos personalizables

Standard

Jira Software

Premium

Jira Software

Aplicaciones e integraciones

Standard

Jira Software

Premium

Jira Software

Hojas de ruta*

Standard

Jira Software

Premium

Jira Software

SLA de tiempo de actividad del 99,9 %

Standard

Jira Software

 

Premium

Jira Software

Almacenamiento

Standard

Jira Software

250 GB

Premium

Jira Software

Ilimitado

Support

Standard

Jira Software

Soporte Standard de 9 a 5

Premium

Jira Software

Soporte Premium ininterrumpido

* Esta función solo está disponible en la última generación.

Escala con confianza y maximiza Jira software en la nube

Preguntas frecuentes

What is Premium? show +
  

Our new Premium plan helps you confidently scale Jira Software Cloud and Confluence Cloud across your organization by providing additional functionality for customers than the Standard plan offers today. Premium includes a 99.9% uptime SLA financially backed with service credits, unlimited storage, and 24/7 Premium Support with 1 hour response times for critical issues.

Can I trial Premium before choosing to pay for it? show +
  

Yes, new customers will still have a free 7 day trial period. If you're an existing customer you'll enter a free trial period which spans your current billing cycle, plus your next billing cycle. After the evaluation period, the Premium plan will appear on your monthly renewals. If you’re on an annual subscription, your evaluation period will be a fixed 30 days.

Will the list price change if I have 100+ users? show +
  

Yes. The current list price is only for instances with 1-100 users. As with our Standard plan, the average cost per user goes down once you add 101 users and gets cheaper as you add more users. For Premium you can expect the price to be about 2X your current average cost per user. This is subject to change.

How does Premium affect my Marketplace apps? show +
  

Your Marketplace apps won’t be affected by the premium plan—all Cloud apps will function the same on both standard and premium plans of our products.

Why does Jira Software Cloud Premium cost more? show +
  

We’ve developed key features that will boost the overall productivity of your entire team. Companies with customer critical operations and/or global employees are covered with a 99.9% uptime SLA and one hour support responses around the clock. They also never need to worry about running out of storage for their Jira Software Cloud Premium instance.

Do Atlassian cloud products have a storage limit? show +
  

Yes, all Standard plans of Atlassian Cloud products have a 250 GB limit, while our Premium plans come with unlimited storage. Read more about storage limits here.

How do I get service credits reimbursed for an SLA breach? show +
  

If you have experienced an SLA breach within a particular calendar month, you must make a request for service credit within fifteen (15) days after the end of the calendar month by filing a support ticket. For more information please visit our SLA Terms and Conditions.

What is the difference between Premium and Atlassian Access? show +
  

Atlassian Access gives an organization centralized control, visibility, and increased security across all Atlassian Cloud products. Access helps admins increase security and automate user lifecycle management with SAML SSO, user provisioning (SCIM), audit logs, and more. Both Confluence Cloud Premium and Jira Software Cloud Premium enable teams to scale reliably and confidently with with 99.9% uptime SLA, unlimited storage, and 24/7 Premium Support, along with a richer feature set for Confluence Cloud Premium. When you layer Access on top of our Premium plans, you’ll get an enterprise-grade solution that allows you to scale and secure the Atlassian Cloud content and users across your entire organization.