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COMUNICADO

Jira Software Cloud Premium

Dimensione com segurança com um SLA de 99,9% de disponibilidade, armazenamento ilimitado e Suporte Premium.

Ilustração do Jira Software Premium
COMUNICADO

Jira Cloud Premium

Oferecendo um conjunto aprimorado de recursos no Jira Software Cloud

Configure o Jira Software para dimensionar

Para muitas equipes, o Jira Software é uma ferramenta de missão crítica usada para planejar, controlar, lançar e gerar relatórios sobre o seu trabalho. Com o Jira Software Premium, você pode ficar tranquilo sabendo que o Jira Software será dimensionado com alto desempenho, suporte e armazenamento ilimitado para sua organização.

Ilustração da caixa aberta com marca de seleção

Armazenamento ilimitado

O armazenamento ilimitado elimina limites, permitindo que as equipes façam upload de anexos e arquivos de qualquer tamanho enquanto colaboram umas com as outras sem preocupações.

Ilustração da disponibilidade do SLA

SLA com 99,9% de disponibilidade

SLA com 99,9% de disponibilidade 24 horas por dia, com garantias financeiras com créditos de nível de serviço para que você nunca precise se preocupar com o tempo de inatividade.

Ilustração de letreiro de néon 24/7

Suporte Premium 24 horas

Tenha suporte em tempo integral com respostas no prazo de uma hora para itens importantes com os melhores recursos disponíveis que ajudarão a lidar com problemas conforme eles surgirem.

Comparação de recursos

Standard

Jira Software

Premium

Jira Software

Quadros do Scrum e do Kanban

Standard

Jira Software

Premium

Jira Software

Backlog

Standard

Jira Software

Premium

Jira Software

Relatórios de agilidade

Standard

Jira Software

Premium

Jira Software

Fluxos de trabalho personalizáveis

Standard

Jira Software

Premium

Jira Software

Apps e integrações

Standard

Jira Software

Premium

Jira Software

Roteiros*

Standard

Jira Software

Premium

Jira Software

99,9% de disponibilidade do SLA

Standard

Jira Software

 

Premium

Jira Software

Armazenamento

Standard

Jira Software

250 GB

Premium

Jira Software

Ilimitado

Suporte

Standard

Jira Software

Suporte padrão em horário comercial

Premium

Jira Software

Suporte Premium em tempo integral

*Este recurso está disponível apenas na última geração

Dimensione e maximize o Jira Software na nuvem com confiança

Perguntas mais frequentes

What is Premium? show +
  

Our new Premium plan helps you confidently scale Jira Software Cloud and Confluence Cloud across your organization by providing additional functionality for customers than the Standard plan offers today. Premium includes a 99.9% uptime SLA financially backed with service credits, unlimited storage, and 24/7 Premium Support with 1 hour response times for critical issues.

Can I trial Premium before choosing to pay for it? show +
  

Yes, new customers will still have a free 7 day trial period. If you're an existing customer you'll enter a free trial period which spans your current billing cycle, plus your next billing cycle. After the evaluation period, the Premium plan will appear on your monthly renewals. If you’re on an annual subscription, your evaluation period will be a fixed 30 days.

Will the list price change if I have 100+ users? show +
  

Yes. The current list price is only for instances with 1-100 users. As with our Standard plan, the average cost per user goes down once you add 101 users and gets cheaper as you add more users. For Premium you can expect the price to be about 2X your current average cost per user. This is subject to change.

How does Premium affect my Marketplace apps? show +
  

Your Marketplace apps won’t be affected by the premium plan—all Cloud apps will function the same on both standard and premium plans of our products.

Why does Jira Software Cloud Premium cost more? show +
  

We’ve developed key features that will boost the overall productivity of your entire team. Companies with customer critical operations and/or global employees are covered with a 99.9% uptime SLA and one hour support responses around the clock. They also never need to worry about running out of storage for their Jira Software Cloud Premium instance.

Do Atlassian cloud products have a storage limit? show +
  

Yes, all Standard plans of Atlassian Cloud products have a 250 GB limit, while our Premium plans come with unlimited storage. Read more about storage limits here.

How do I get service credits reimbursed for an SLA breach? show +
  

If you have experienced an SLA breach within a particular calendar month, you must make a request for service credit within fifteen (15) days after the end of the calendar month by filing a support ticket. For more information please visit our SLA Terms and Conditions.

What is the difference between Premium and Atlassian Access? show +
  

Atlassian Access gives an organization centralized control, visibility, and increased security across all Atlassian Cloud products. Access helps admins increase security and automate user lifecycle management with SAML SSO, user provisioning (SCIM), audit logs, and more. Both Confluence Cloud Premium and Jira Software Cloud Premium enable teams to scale reliably and confidently with with 99.9% uptime SLA, unlimited storage, and 24/7 Premium Support, along with a richer feature set for Confluence Cloud Premium. When you layer Access on top of our Premium plans, you’ll get an enterprise-grade solution that allows you to scale and secure the Atlassian Cloud content and users across your entire organization.