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Jira Software Cloud Premium

99.9% のアップタイム SLA、無制限のストレージ、Premium サポートで、自信を持って拡張しましょう。

Jira Software Premium のイラスト
お知らせ

Jira Cloud Premium

Jira Software Cloud の拡張機能セット

Jira Software を拡張

多くのチームにとって、Jira Software は作業の計画、追跡、リリース、レポートをサポートする重要なツールです。Jira Software Premium なら、組織は高いパフォーマンス、サポート、無制限のストレージを利用できるため安心です。

開いた箱とチェックマークのイラスト

無制限のストレージ

無制限のストレージでチームを解放しましょう。あらゆるサイズの添付ファイルやファイルをアップロードできれば、安心してコラボレーションに集中できます。

SLA アップタイムのイラスト

99.9% のアップタイム SLA

サービスレベルクレジットで費用が補償される、24 時間 99.9% のアップタイム SLA により、ダウンタイムの心配はいりません。

24 時間年中無休のネオンサインのイラスト

年中無休の Premium サポート

サポートは 24 時間年中無休。課題が発生した場合は、高度な対応力を持つサポートチームが 1 時間以内に重大な問題に応答します。

機能比較

標準

Jira Software

Premium

Jira Software

スクラムおよびカンバンボード

標準

Jira Software

Premium

Jira Software

バックログ

標準

Jira Software

Premium

Jira Software

アジャイルレポート

標準

Jira Software

Premium

Jira Software

カスタマイズ可能なワークフロー

標準

Jira Software

Premium

Jira Software

アプリと統合

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Jira Software

Premium

Jira Software

ロードマップ*

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Jira Software

Premium

Jira Software

99.9% のアップタイム SLA

標準

Jira Software

 

Premium

Jira Software

ストレージ

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Jira Software

250 GB

Premium

Jira Software

無制限

サポート

標準

Jira Software

9 ~ 18 時の標準サポート

Premium

Jira Software

年中無休の Premium サポート

* この機能は、次世代でのみ利用できます

クラウドで Jira Software を拡張し、最大限に活用する

よくある質問

What is Premium? show +
  

Our new Premium plan helps you confidently scale Jira Software Cloud and Confluence Cloud across your organization by providing additional functionality for customers than the Standard plan offers today. Premium includes a 99.9% uptime SLA financially backed with service credits, unlimited storage, and 24/7 Premium Support with 1 hour response times for critical issues.

Can I trial Premium before choosing to pay for it? show +
  

Yes, new customers will still have a free 7 day trial period. If you're an existing customer you'll enter a free trial period which spans your current billing cycle, plus your next billing cycle. After the evaluation period, the Premium plan will appear on your monthly renewals. If you’re on an annual subscription, your evaluation period will be a fixed 30 days.

Will the list price change if I have 100+ users? show +
  

Yes. The current list price is only for instances with 1-100 users. As with our Standard plan, the average cost per user goes down once you add 101 users and gets cheaper as you add more users. For Premium you can expect the price to be about 2X your current average cost per user. This is subject to change.

How does Premium affect my Marketplace apps? show +
  

Your Marketplace apps won’t be affected by the premium plan—all Cloud apps will function the same on both standard and premium plans of our products.

Why does Jira Software Cloud Premium cost more? show +
  

We’ve developed key features that will boost the overall productivity of your entire team. Companies with customer critical operations and/or global employees are covered with a 99.9% uptime SLA and one hour support responses around the clock. They also never need to worry about running out of storage for their Jira Software Cloud Premium instance.

Do Atlassian cloud products have a storage limit? show +
  

Yes, all Standard plans of Atlassian Cloud products have a 250 GB limit, while our Premium plans come with unlimited storage. Read more about storage limits here.

How do I get service credits reimbursed for an SLA breach? show +
  

If you have experienced an SLA breach within a particular calendar month, you must make a request for service credit within fifteen (15) days after the end of the calendar month by filing a support ticket. For more information please visit our SLA Terms and Conditions.

What is the difference between Premium and Atlassian Access? show +
  

Atlassian Access gives an organization centralized control, visibility, and increased security across all Atlassian Cloud products. Access helps admins increase security and automate user lifecycle management with SAML SSO, user provisioning (SCIM), audit logs, and more. Both Confluence Cloud Premium and Jira Software Cloud Premium enable teams to scale reliably and confidently with with 99.9% uptime SLA, unlimited storage, and 24/7 Premium Support, along with a richer feature set for Confluence Cloud Premium. When you layer Access on top of our Premium plans, you’ll get an enterprise-grade solution that allows you to scale and secure the Atlassian Cloud content and users across your entire organization.