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Jira Software Cloud Premium

SLA 承诺 99.9% 的正常运行时间、无限存储和 Premium 支持,您可以自信扩展。

Jira Software Premium 插图
公告

Jira Cloud Premium

在 Jira Software Cloud 中提供一系列强大功能

设置 Jira Software 进行扩展

对于很多团队而言,Jira Software 是一种任务关键型工具,可以计划、跟踪、发布和报告自己的工作。Jira Software Premium 可以让您高枕无忧,因为 Jira Software 可以在扩展的同时为您的组织提供高性能、支持和无限存储。

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无限存储

无限存储解除了限制,让您的团队能够在协作时轻松上传任何大小的附件和文件。

SLA 正常运行时间插图

SLA 承诺 99.9% 的正常运行时间

SLA 承诺全天候 99.9% 的正常运行时间,并通过服务等级积分提供费用支持,因此您无需担心停机时间。

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全天候 Premium 支持

全天候支持,重要问题一小时响应,最出色的人员及时处理任何问题。

功能比较

Standard

Jira Software

Premium

Jira Software

Scrum 和看板

Standard

Jira Software

Premium

Jira Software

待办事项列表

Standard

Jira Software

Premium

Jira Software

敏捷报告

Standard

Jira Software

Premium

Jira Software

可自定义的工作流

Standard

Jira Software

Premium

Jira Software

应用和集成

Standard

Jira Software

Premium

Jira Software

路线图*

Standard

Jira Software

Premium

Jira Software

99.9% 正常运行时间 SLA

Standard

Jira Software

 

Premium

Jira Software

存储

Standard

Jira Software

250 GB

Premium

Jira Software

无限制

支持

Standard

Jira Software

9-5 Standard 支持

Premium

Jira Software

24/7 Premium 支持

*此功能仅在新一代产品中提供

在云中自信地将 Jira Software 扩展到最大规模

常见问题

What is Premium? show +
  

Our new Premium plan helps you confidently scale Jira Software Cloud and Confluence Cloud across your organization by providing additional functionality for customers than the Standard plan offers today. Premium includes a 99.9% uptime SLA financially backed with service credits, unlimited storage, and 24/7 Premium Support with 1 hour response times for critical issues.

Can I trial Premium before choosing to pay for it? show +
  

Yes, new customers will still have a free 7 day trial period. If you're an existing customer you'll enter a free trial period which spans your current billing cycle, plus your next billing cycle. After the evaluation period, the Premium plan will appear on your monthly renewals. If you’re on an annual subscription, your evaluation period will be a fixed 30 days.

Will the list price change if I have 100+ users? show +
  

Yes. The current list price is only for instances with 1-100 users. As with our Standard plan, the average cost per user goes down once you add 101 users and gets cheaper as you add more users. For Premium you can expect the price to be about 2X your current average cost per user. This is subject to change.

How does Premium affect my Marketplace apps? show +
  

Your Marketplace apps won’t be affected by the premium plan—all Cloud apps will function the same on both standard and premium plans of our products.

Why does Jira Software Cloud Premium cost more? show +
  

We’ve developed key features that will boost the overall productivity of your entire team. Companies with customer critical operations and/or global employees are covered with a 99.9% uptime SLA and one hour support responses around the clock. They also never need to worry about running out of storage for their Jira Software Cloud Premium instance.

Do Atlassian cloud products have a storage limit? show +
  

Yes, all Standard plans of Atlassian Cloud products have a 250 GB limit, while our Premium plans come with unlimited storage. Read more about storage limits here.

How do I get service credits reimbursed for an SLA breach? show +
  

If you have experienced an SLA breach within a particular calendar month, you must make a request for service credit within fifteen (15) days after the end of the calendar month by filing a support ticket. For more information please visit our SLA Terms and Conditions.

What is the difference between Premium and Atlassian Access? show +
  

Atlassian Access gives an organization centralized control, visibility, and increased security across all Atlassian Cloud products. Access helps admins increase security and automate user lifecycle management with SAML SSO, user provisioning (SCIM), audit logs, and more. Both Confluence Cloud Premium and Jira Software Cloud Premium enable teams to scale reliably and confidently with with 99.9% uptime SLA, unlimited storage, and 24/7 Premium Support, along with a richer feature set for Confluence Cloud Premium. When you layer Access on top of our Premium plans, you’ll get an enterprise-grade solution that allows you to scale and secure the Atlassian Cloud content and users across your entire organization.