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计划与定价

版本对比
标准版 免费试用
每用户每月的起始价格
优质 免费试用
每用户每月的起始价格
用户限制 ?
标准版 最多 5000 名用户
优质 最多 5000 名用户
应用和集成 ?
标准版
优质
承诺 99% 正常运行时间的 SLA ?
标准版
优质
存储 ?
标准版 250 GB 文件存储
优质 无限存储
支持 ?
标准版 9-5 标准支持
优质 全天候 Premium 支持

托管在云中的优势

借助 Atlassian Access 增强云安全性

*需单独订阅才可使用,您可以在 Jira 中启用该订阅。

Cloud 定价常见问题

What will my Jira Software subscription cost? show +

You can find detailed pricing for Jira Software Cloud here.
Use our pricing calculator to determine your exact price. For more than 5,000 users, explore our self-managed options.

Can I try Jira Software for free? show +

Of course! Your first 7 days are on us. Sign up for a new Jira Software site to get started. If you love it (we think you will), you can continue using Jira Software simply by providing us with your payment details.

What is a Jira Software user? show +

A Jira Software user is any user that can login to your Jira Software site and exists in User Management.

How are users counted towards billing? show +

You can add and remove users as your team changes. At the end of each monthly billing cycle, you will be billed for the following month's subscription based on the exact number of Jira Software users you have.

Do you offer annual subscriptions? show +

Yes! For annual subscriptions, you will be billed for the tier that most closely matches your user count. Annual subscriptions may offer a discount depending on the number of users purchased.

Use our pricing calculator to determine your exact price.

What payment options do you accept? show +

Monthly subscriptions are payable by credit card (MasterCard, Visa, or American Express), or PayPal. Annual subscriptions can be paid via credit card, bank transfer, or check.

What happens if I'm not satisfied with my Jira Software purchase? show +

If you're not satisfied with any Atlassian Cloud product or service, we offer a refund within your first paid month after your trial period for monthly subscriptions, and within 30 days of payment for annual subscriptions. No questions asked.

What's the difference between Jira Software, Jira Service Desk, and Jira Core? show +

Jira Software is built specifically for software teams. Jira Software combines powerful developer tool integrations with the most important features and functionality required for great agile software development.

Jira Service Desk is built for IT and service teams, providing them with everything they need for out-of-the-box incident, problem, and change management.

Jira Core is a simplified project management tool for customers looking to extend the power of Jira to their organization.

What's the difference between Cloud and Server deployment options? show +

With Jira Software Cloud, we host and setup your Jira Software site in the cloud for you. This is generally the best option for teams who want to get started quickly and easily, and for teams who don't want to manage the technical complexity of hosting themselves.

With Jira Software Server and Jira Software Data Center, you host Jira Software on your own hardware and you're able to customize your setup however you'd like. This is generally the best option for teams who want to manage all the details of the setup and don't mind the additional complexity of hosting themselves.

When should I choose the Premium plan over the Standard plan? show +

Jira Software Cloud Premium is for teams looking to scale Jira Software across their organization with confidence by offering unlimited storage, a financially-backed 99.9% uptime SLA, and 24/7 Premium Support with a 1 hour response time for critical issues.

What is the difference between Premium and Atlassian Access? Do I need both? show +

Our Premium plan enables teams to scale reliably and confidently with unlimited storage, 24/7 Premium Support, and a financially backed 99.9% uptime SLA.

Think of Atlassian Access as your “umbrella policy” for enterprise-grade security and user management in the cloud. Atlassian Access enables admins to enforce consistent, company-wide security and access policies across all Atlassian cloud products being used within their organization.

When you layer Access on top of our Premium plans, you’ll get an enterprise-grade solution that allows you to scale and secure the Atlassian cloud content and users across your entire organization.

还有其他疑问?

查看 Atlassian Cloud 许可Jira Software 许可

免费试用 30 天

适用于各种规模的团队,托管在您的服务器上

服务器

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  • SAML 2.0 support
  • Atlassian-supported disaster recovery

数据中心

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每年
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自托管定价常见问题

我能否免费试用 Jira Software?

当然可以!您可以免费将功能齐全的 Jira Software 托管在自己的硬件上长达 30 天。只需下载 Jira Software 即可开始使用。

如果您对 Jira Software 满意(我们相信您一定会的),只需要使用购买的许可证密钥更新现有实例即可继续使用。Jira Software 许可证支持 在线购买。

什么是 Jira Software 用户?

Jira Software 用户指的是能够完全访问 Jira Software 中的所有功能(专为软件团队构建)的任何用户。这些功能包括但不限于:Scrum 板和看板、十几种报告(包括燃尽图、控制图和 Sprint 报告)以及开发工具的深度集成。

是否针对学术机构提供折扣?

符合条件的学术机构购买 10 名以上用户的 Server 许可证可获得 50% 的折扣。

我购买的许可证中包含哪些内容?

我们认为 Jira Software 许可机制简单、明确、合理。

Server 许可证授予您永久使用权,并且使您可以享受自购买之日起 12 个月的维护(更新/支持)服务。您完全可以自由选择是否续订维护服务。

Data Center 采用一年期许可证,您可以在一年期许可证有效期间享受更新和支持服务。Data Center 许可证有时间期限,不像我们的服务器许可证那样永久有效。

你们接受哪些付款方式?

自托管 (Server) 许可证的费用可通过信用卡、银行转账、支票或 ACH(仅限美国的银行)支付。但请注意,10 用户 Starter 许可证的费用必须通过信用卡支付。 

如果我对购买的 Jira Software 不满意,怎么办?

如果您对任何 Atlassian 产品或服务感到不满意,我们提供 30 天无理由退款保证。由于来自 10 用户 Server 许可证的全部收益均捐赠给慈善机构,所以我们不针对这些许可证提供退款服务。

Cloud 和 Server 方案之间有何区别?

借助 Jira Software Cloud,我们可以在云中为您托管和设置 Jira Software 站点。对于希望快速轻松入门的团队及不想处理自主管理所涉及的复杂技术的团队,这通常是最佳选择。

借助 Jira Software Server 和 Jira Software Data Center,您可以将 Jira Software 托管在自己的硬件上,还能够根据自己的需要自定义设置。对于希望掌控所有设置细节且不介意自主管理导致复杂性增加的团队,这通常是最佳选择。

Jira Software、Jira Service Desk 和 Jira Core 之间有何区别?

Jira Software 专为软件团队而构建。Jira Software 集功能强大的开发人员工具集成和极其敏捷的软件开发所需的最重要的特性和功能于一身。

Jira Service Desk 专为 IT 和服务团队而构建,可为他们提供管理非常规事件、问题和变更所需的一切。 Jira Core 是一款简化的项目管理工具,适合希望将 Jira 的强大功能扩展到其组织中的客户。

Jira Service Desk 专为 IT 和服务团队而构建,可为他们提供管理非常规事件、问题和变更所需的一切。

Jira Core 是一款简化的项目管理工具,适合希望将 Jira 的强大功能扩展到其组织中的客户。

还有其他疑问?

查看我们完整的 Jira Software 定价常见问题解答