Jira automation

Focus on the important things. Let automation do the rest.

Jira automation

Focus on the important things. Let automation do the rest.

Automate any task or process with a few clicks

Work smarter

Automation does the repetitive work so your team can focus on what matters most.

Endless use cases

From auto-assigning in Jira to syncing work across projects and products - the possibilities are endless.

Start in minutes

Anyone can build an automation rule in minutes. No code, no bottlenecks - simply select from our wide range of templates.
Jira Automation New trigger screenshot
Jira Automation New trigger screenshot
Jira node - Jira in the center with bitbucket, slack and opsgenie connected to it

Connect your work and tools with automation

Jira automation works across the tools you love like Slack, Microsoft Teams, Bitbucket, GitHub, and more. Work how you want with Jira as the foundation.

There’s a template for that

We have hundreds of automation templates plus guides and videos to help you get started.

David Yu headshot

“Jira automation is indispensable. It saves my team a lot of time and building automations across all of our tools is simple and easy.”

Jira Admin at Lyft
Clouds with Diamond illustration

Automate at scale with Jira Software Premium

Global automation, available in Jira Software Premium, allows you to create one rule that can automate across many or all projects. Scale smarter with less administration.

Unlock an enhanced set of features to help you scale including Advanced Roadmaps, sandbox, admin insights and the peace of mind that comes with 24/7 support and 99.9 per cent SLA uptime.

Happy admin, happy team

Build reliable processes that never miss a step. No need to harass your team to update their issues or do it for them. A happy team is a productive team. 

Frequently asked questions

What is automation? Copy link to heading Copied! Show +

Automation is a no-code rule builder that enables customers to build if-this-then-that-rules based on events in Jira.

It allows teams to automate their processes, save time, keep Jira up to date and focus on what’s most important.

Who is automation for? Copy link to heading Copied! Show +

Automation in Jira is a ‘no-code’ feature meaning anyone can build rules in just a few clicks. Only Global or Project Admins can create automation rules.

Is it available to all Jira Cloud users? Copy link to heading Copied! Show +

Automation is included at no additional cost in every Jira Cloud instance, though there are usage limits to consider depending on the plan you are on. If you need to use global and multi-project rules at scale, you can start a trial of Jira Software Cloud Premium.

What is the difference between a single-project rule and a global rule? Copy link to heading Copied! Show +

Global and multi-project rules help admins unlock scale with automation. Rather than needing to create and edit rules on a project by project basis, this feature allows admins to create a single rule that can run across multiple or all projects in your instance.

With Jira Premium plans, you can execute more global and multi-project level rules to scale easier.

Where can I find automation? Copy link to heading Copied! Show +

Every Jira Cloud instance now has automation as a built in native feature. Only project and global admins will be able to see the automation section. At a global level, it will be called Automation Rules in your Jira menu or simply Project Automation at a project admin level.

What kind of use cases does it solve? Copy link to heading Copied! Show +

Automation is completely customizable. This means you can set up rules to suit your needs whatever they are. Some common use cases are:

  • When your last sub-task closes, then close the parent issue.
  • When a bug fix is shipped, then close all issues and notify customers.
  • When a customer raises an issue in Jira Service Management, create a cloned issue in Jira Software and assign it to an engineer.

We have set you up with sample rule templates in your instance so you can quickly get started with common use cases.

Is it available for Server and Data Center? Copy link to heading Copied! Show +

Automation for Jira is now part of Jira Software Data Center 9.0 and Jira Service Management Data Center 5.0. If you’re on one of these or later versions, you don’t need to download this app, as the functionality is already included in Jira. You can find it in Project settings > Automation.

If you’re on any earlier Data Center version, you can download and use this app for free.

If you’re a Server customer and have an existing license for Automation for Jira, you can renew your license until Feb 15, 2024.