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Create, manage, and report on requests directly in Slack

Assist powers seamless conversational ticketing experiences for both agents and help seekers, directly in Slack with Jira Service Management.

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Set up Jira Service Management chat for a seamless conversational support experience. Connect your service projects with Slack so you can turn messages into trackable issues.

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Deliver an exceptional service experience for any team. Connect Dev, IT Ops, HR, and other business teams on one platform.

Ticketing, powered by your conversations

No matter what ticketing system you use, Atlassian Assist allows you to meet your team where they already work to offer a world-class help desk experience, directly in Slack.

Turn messages into trackable tickets

Create powerful workflows to move requests forward.

Sync conversations with tickets for at-a-glance context