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Create, manage, and report on tickets directly in Slack

Assist powers seamless conversational ticketing experiences for both agents and help-seekers, directly in Slack. 
Choose from the two Atlassian products below to get started.

Assist powers seamless conversational ticketing experiences for both agents and help-seekers, directly in Slack. Choose from the two Atlassian products below to get started.

Assist for Jira Service Management Cloud

Assist for everyone else

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Jira Service Management's high-velocity ITSM, now available in Slack. Sign up for Jira Service Management to request access!

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A lightweight help desk that balances flexibility and simplicity for any ops team. Use on its own, or integrate with Zendesk, Jira, and other ticketing tools.

Ticketing, powered by your conversations

No matter what ticketing system you use, Atlassian Assist allows you to meet your team where they already work to offer a world-class help desk experience, directly in Slack.

Turn messages into trackable tickets

Create powerful workflows to move requests forward.

Sync conversations with tickets for at-a-glance context