Ticketing, powered by Slack conversations

Halp is a modern help desk for humans who love Slack.

Not a Slack admin? Test our Sandbox

Working in Microsoft Teams? Learn how Halp now supports Microsoft Teams.

Provide service where your teams already are

Track
Turn any message into a ticket with an emoji. Report on requests no matter where they come from.
Automate
Resolve routine questions and tasks automatically with a powerful workflow paired with machine learning.
Humanize
Communicate with customers, colleagues, and friends with human-centered service.

AI-powered knowledge base

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Answers populates requests from Confluence or other knowledge bases in Slack or MS Teams

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Automatic recommendations takes the searching out of common internal questions

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Make responding to frequently asked questions easier by saving them in Halp for answers at your teams finger tips

AI-powered knowledge base

Horn icon

Answers populates requests from Confluence or other knowledge bases in Slack or MS Teams

Org chart icon

Automatic recommendations takes the searching out of common internal questions

Paperclip icon

Make responding to frequently asked questions easier by saving them in Halp for answers at your teams finger tips

Track, report and customize

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Customize each support teams forms, fields, bot appearance and more.

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Compile, sort, filter, manage and report on all internal requests.

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Capture requests from Slack, MS Teams, or email in one place

Track, report and customize

Page icon

Customize each support teams forms, fields, bot appearance and more.

Stored blocks icon

Compile, sort, filter, manage and report on all internal requests.

Browser icon

Capture requests from Slack, MS Teams, or email in one place

Simple, yet powerful enough for any team

Halp is used every day by IT, business ops, marketing, finance, human resources and legal teams around the world.

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Powerful alone, but better together

Supercharge your service management by integrating Halp with Jira Service Desk and Confluence.

Jira Service Desk

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Turn messages into tickets

Enjoy a two-way sync between messages in Slack and tickets in Jira Service Desk.

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Customizable forms in Slack

Create tickets and categorize them with unlimited forms, synced to Jira request types.

Extend Jira Service Desk to Slack

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Turn messages into tickets

Enjoy a two-way sync between messages in Slack and tickets in Jira Service Desk.

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Customizable forms in Slack

Create tickets and categorize them with unlimited forms, synced to Jira request types.

Turn messages into tickets
Turn articles into Answers

Automate answers with Confluence

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Turn articles into answers

Create reusable answers for future requests by simply adding an emoji in Slack.

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Automate responses

Send knowledge base articles automatically to frequently asked questions or requests.

Automate answers with Confluence

Book icon

Turn articles into Answers

Create reusable answers for future requests by simply adding an emoji in Slack.

Git icon

Automate responses

Send knowledge base articles automatically to frequently asked questions or requests.


Plans that scale with your team

Team

$25

PER HELPDESK AGENT / MONTH

Professional

$50

PER HELPDESK AGENT / MONTH

Enterprise

Custom

PER HELPDESK AGENT / MONTH