Ticketing, powered by your conversations

Halp is a modern, lightweight help desk that lets you create and manage requests directly in Slack and Teams.

Add to Slack

Add to Teams

Not an admin? Test our Slack Sandbox

OVER 2M REQUESTs TRACKED AND COUNTING

Conversational ticketing

Halp is not your traditional ticketing system – we meet your team where they work, not the other way around

See how it works

Track

Turn messages into tickets to streamline any request. Avoid context switching and organize cluttered channels.

Automate

Create routing recipes and recommend answers. Empower your teams to self-resolve repetitive questions.

Report

Make work visible and recognize the team’s efforts. Measure (and celebrate!) the number of tickets created and solved.

Track

Turn messages into tickets to streamline any request. Avoid context switching and organize cluttered channels.

Automate

Create routing recipes and recommend answers. Empower your teams to self-resolve repetitive questions.

Report

Make work visible and recognize the team’s efforts. Measure (and celebrate!) the number of tickets created and solved.

Messaging Platforms

Purpose-built for Slack & Microsoft Teams

Use emoji reactions to…

🎫 Turn messages into tickets.
👀 Add followers to tickets.
✅ Mark requests as resolved.

Learn more

Take actions on messages to ...

Create tickets from within Teams.
Categorize and route any question.
Get notified about ticket updates.

Learn more

Customer Highlights

Lightweight, yet powerful enough for any team

Halp is used every day by IT and business teams all around the world

“Before Halp, our team was continuously asking people to go to the webform and ‘submit a ticket,’ but only 30% of IT requests actually went through the proper channel. Halp was the easiest IT ticketing we’d ever used.”

Ronen Sberlo, Strava IT Lead

Read Ronen's story

← →

Use Cases

Request management for any team

IT Ops

Make it easier for employees to submit tickets. Triage directly in Slack or Microsoft Teams.

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Sales Ops

Automate tedious deal desk tasks and coast through quarter-end.

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Customer Success

Build relationships with your best customers directly in Slack.

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People Ops

Turn DMs and cluttered channels into reportable and manageable HR requests with privacy in mind.

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Integrations

Powerful alone, but better together

Say goodbye to context switching. Halp provides a two-way sync between Slack, Microsoft Teams and your existing ticketing system.

Coming soon: automate responses to common questions with Confluence and Halp Answers.

Jira Service Management

Learn more

Zendesk

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Plans that scale with your team

Start with a free 14 day trial, no credit card required

Standard

$15

per help desk agent / mo
1 – 15 agents

Add to Slack

Add to Teams

For teams getting started with conversational ticketing

Premium

$30

per help desk agent / mo
1 – 15 agents

Add to Slack

Add to Teams

For advanced teams who want more from their help desk

Enterprise

$45

per help desk agent / mo
1 – 15 agents

Add to Slack

Add to Teams

Enterprise-grade security, support and multiple workspaces

Over 15 agents? We offer discounts for larger teams! View pricing →

Featured Resources

Learn more about conversational ticketing

Customer Story

How Slack streamlined IT support with a little Halp from its friends

View recording

Webinar

Remote teams fireside chat with G2 & Pipedrive

View webinar

Blog

How Atlassian made internal support conversational

View blog

What’s next

Bring conversational ticketing to your team today

Add to Slack

Add to Teams

Interested in a group demo or 1:1 walkthrough? Book a demo

Tervezés, követés és támogatás

Jira Software

Jira Work Management

Jira Service Management

Opsgenie

Állapotoldal

Jira Align

Együttműködés

Confluence

Trello

Kódolás, buildelés és szállítás

Bitbucket

Sourcetree

Bamboo

BIZTONSÁG ÉS SZEMÉLYAZONOSSÁG

Atlassian Access

Crowd

Marketplace

Fejlesztők

Bizalom és biztonság

Work Life blog

Csapatméret szerint

Startupok

Kisvállalkozások

Nagyvállalat

Csapatfunkció szerint

Szoftver

Marketing

HR

Jogi

Műveletek

IT

Pénzügy

Incidenskezelés

Marketplace

Fejlesztők

Bizalom és biztonság

Work Life blog

Források

Dokumentáció

Utazás a felhőbe

Felhőbeli áttelepülési központ

A felhő ütemterve

Vásárlás és licencelés

Támogatási szolgáltatások

Szolgáltatások nagyvállalatok részére

Partnertámogatás

Atlassian-támogatás

Tanulás és kapcsolat

Rólunk

Karrier

Atlassian Egyetem

Atlassian Közösség

Marketplace

Fejlesztők

Bizalom és biztonság

Work Life blog

Ticketing

Messaging Platforms

Ticketing

Messaging Platforms

Ticketing, powered by your conversations

OVER 2M REQUESTs TRACKED AND COUNTING

Conversational ticketing

Halp is not your traditional ticketing system – we meet your team where they work, not the other way around

Track

Automate

Report

Track

Automate

Report

Messaging Platforms

Purpose-built for Slack & Microsoft Teams

Use emoji reactions to…

Take actions on messages to ...

Customer Highlights

Lightweight, yet powerful enough for any team

“Before Halp, our team was continuously asking people to go to the webform and ‘submit a ticket,’ but only 30% of IT requests actually went through the proper channel. Halp was the easiest IT ticketing we’d ever used.”

Use Cases

Request management for any team