Ticketing, powered by your conversations
Halp is a modern, lightweight help desk that lets you create and manage requests directly in Slack and Teams.
Add to Slack 
Add to Teams Not an admin? Test our Slack Sandbox
Ticketing, powered by your conversations
Halp is a modern, lightweight help desk that lets you create and manage requests directly in Slack and Teams.
Not an admin? Test our Slack Sandbox
OVER 3M REQUESTs TRACKED AND COUNTING
Track
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Automate
Report
Messaging Platforms
Purpose-built for Slack & Microsoft Teams
Use emoji reactions to…
- 🎫 Turn messages into tickets.
- 👀 Add followers to tickets.
- ✅ Mark requests as resolved.
Take actions on messages to ...
- Create tickets from within Teams.
- Categorize and route any question.
- Get notified about ticket updates.
Customer Highlights
Lightweight, yet powerful enough for any team
Halp is used every day by IT and business teams all around the world
Use Cases
Request management for any team
IT Ops
Make it easier for employees to submit tickets. Triage directly in Slack or Microsoft Teams.
Sales Ops
Automate tedious deal desk tasks and coast through quarter-end.
Customer Success
Build relationships with your best customers directly in Slack.
People Ops
Turn DMs and cluttered channels into reportable and manageable HR requests with privacy in mind.
Integrations
Powerful alone, but better together
Say goodbye to context switching. Halp provides a two-way sync between Slack, Microsoft Teams and your existing ticketing system.
Coming soon: automate responses to common questions with Confluence and Halp Answers.
Jira Service Management
Zendesk
Plans that scale with your team
Start with a free 14 day trial, no credit card required
Standard
Add to Slack For teams getting started with conversational ticketing
Premium
For advanced teams who want more from their help desk
Enterprise
Enterprise-grade security, support and multiple workspaces
Over 15 agents? We offer discounts for larger teams! View pricing →
Featured Resources
Learn more about conversational ticketing
Webinar
Remote teams fireside chat with G2 & Pipedrive
Blog
How Atlassian made internal support conversational
What’s next
Bring conversational ticketing to your team today
Interested in a group demo or 1:1 walkthrough? Book a demo