Close

The Cloud Security Alliance (CSA) is a non-profit organization whose mission is to "promote the use of best practices for providing security assurance within Cloud Computing, and provide education on the uses of Cloud Computing to help secure all other forms of computing."

The CSA’s Security, Trust & Assurance Registry Program (CSA STAR) is designed to help customers assess a Cloud Service Provider (CSP) through a three-step program of self-assessment, third-party audit, and continuous monitoring.

STAR provides three levels of assurance:

  • Level 1: Self-Assessment based on Cloud Controls Matrix (CCM) or Common Assessment Initiative Questionnaire (CAIQ)
  • Level 2: Independent third-party certifications such as CSA STAR Certification and CSA STAR Attestation
  • Level 3: Certifications based on continuous monitoring

As part of the CSA STAR Self-Assessment, CSPs can submit two different types of reports to indicate their compliance with CSA best practices: a completed CAIQ, or a report documenting compliance with CCM.

Atlassian is both a Corporate Member of the Cloud Security Alliance, as well as listed on the Cloud Security Alliance Trusted Cloud Provider.

Atlassian provides Level 1 Self-Assessment for our Cloud Products.

Information icon

Note:  CSA has released CCM v4, a major update to the CCM that has 197 control objectives structured in 17 domains. CSA STAR CAIQ Self-Assessmenthas been updated to version 4 of the CAIQ at the end of 2021. CSA has also provided a CCM v4 transition timeline for cloud service providers and other organizations to start using version 4.

Atlassian has now updated all of our CAIQ Self-Assessments to CAIQ 4.0.

Relevant products

Jira icon
Project and issue tracking

Jira Cloud Enterprise

Jira Align icon
enterprise agile planning

Jira Align

Confluence icon
document collaboration

Confluence Cloud Enterprise

Bitbucket icon
Git code management

Bitbucket Cloud

Trello icon
VISUAL COLLABORATION

Trello

Opsgenie icon
modern incident response

Opsgenie

Statuspage icon
incident communication

Statuspage

Halp icon
help desk service management

Halp

Our team is here to help

Have more questions about our compliance program?

Do you have cloud certifications? Can you complete my security & risk questionnaire? Where can I download more information?

Trust & security community

Join the Trust & Security group on the Atlassian Community to hear directly from our Security team and share information, tips, and best practices for using Atlassian products in a secure and reliable way. 

Atlassian support

Reach out to one of our highly-trained support engineers to get answers to your questions.