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Boost your IT team’s productivity with Confluence

Build high velocity teams by developing processes, improving team communication, and scaling your IT organization.

Meeples IT Team

Break down silos and build an open IT team structure

It’s easy to see the big picture in Confluence. Service and technical teams can easily share knowledge and stay connected with guides, how-to articles, and other tools.

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Quickly create and organize spaces and pages

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Inspire open cross-team communication with blogs

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Easily search for reliable IT docs and knowledge bases

IT knowledge share in Confluence
Stay connected across IT and business teams with Confluence

Align goals across IT and business teams

Ensure your technology strategy syncs with your business strategy. Homepages, spaces, and other collaborative tools keep all stakeholders connected as you grow and improve your IT organization.

Efficiently manage IT team processes

Confluence works together with Jira Software and Jira Service Management so you can get work done faster. Instantly create IT project posters and track real-time progress for every ticket.

Track real time Jira ticket progress on Confluence
ITSM runbook

Document the procedures for recurring ITSM alerts and outages.

ITSM runbook

Document the procedures for recurring ITSM alerts and outages.

ITSM weekly incident report

Regularly track the status of incidents and update your team on resolutions.

ITSM weekly incident report

Regularly track the status of incidents and update your team on resolutions.

Troubleshooting articles

Provide solutions for commonly encountered problems.

Troubleshooting articles

Provide solutions for commonly encountered problems.

Quickly respond to incidents with templates

Make the right plan before things go wrong. With our suite of ITSM templates, you can prepare for outages, share incident response guides, and learn from postmortems.

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Confluence is a great way to collaborate and document. It is easy to add and edit documents and export them to templatize.

Pedro Sanchez, Network Engineer, Hilton
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Leverage 100s of apps to automate IT workflows

Update your IT organization by connecting Confluence to apps from Jira, Microsoft, and more. You’ll learn how all your data works together so you can make better strategic decisions.

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Every team can work better together in Confluence

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Quickly visualize progress at each stage of your project

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Inspire teams to exchange and document information

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All teams can work together on projects in Confluence

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