Create a self-service knowledge base
Connect Confluence to Jira Service Management and improve your knowledge management process.
Empower service teams with Jira Service Management
Use Jira Service Management with a Confluence-powered knowledge base to empower teamwork and keep information flowing. Teams can create knowledge base articles directly in Confluence or Jira Service Management.
Easily organize information with knowledge management tools
Jira Service Management and Confluence are designed to work together. You can help teams help others by connecting the tools and sharing information.
Quickly create and organize spaces and pages
Inspire open communication with blogs
Find information in real time with notifications
Encourage teams to exchange and document information
Prepare for future projects by recording the knowledge and skills your team uses today. Sync Jira Service Management and Confluence together to make information visible across teams.
Leverage 100s of apps to create a unified knowledge base
Use the Atlassian Marketplace to create a single source of truth in Confluence. You can easily access all the information you use by connecting to Google, Slack, and more.