Stride Licensing and Purchasing

Our FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact our Sales Team.

Stride Purchasing & Licensing

1. What is Stride?

Stride is the complete communication solution that empowers teams to talk less and do more. It's everything teams need to stay connected but keep moving.

Stride is a new kind of messaging that: 

  • Turns conversations into action with integrated collaboration tools
  • Brings all the right people together instantly with built-in voice and video conferencing
  • Gives you the space to disconnect when needed so you can get to done, faster

2. Why should my team use Stride?

With Stride, you can:

Bring together people and purpose
Designed to maximize collaboration and minimize distraction, Stride has everything you need to connect to the spark of your working life: your teammates. Come together with group messaging to talk through ideas, share your work, and finalize things in searchable, shared rooms.

Dive into deep work with Focus Mode 
Sometimes you need to disconnect to do. Let everyone know when you're 'heads down' on something that requires your complete attention, personally empowering you to unplug when necessary.

Connect with anyone, anywhere with Stride Meetings 
The easiest way to talk face-to-face with your teammates now lives right within Stride. Jump into an impromptu video meeting, add any of your coworkers, dial out to your road warriors, or share your screen with just the click of a button. All of your voice and video conferencing needs, handled.

Move things forward with integrated Actions and Decisions 
Isolate specific follow-ups by marking any message as an Action or Decision from right within your chat. All these important outcomes live neatly in your sidebar, accessible anytime so you'll never be out of the loop on key decisions or see an important idea pass by. 

3. How is Stride different than Hipchat Cloud?

Hipchat Cloud was the first real enterprise messaging platform - it made the biggest transformation in how we work that our generation has ever seen. It created a completely new product category called "Group Chat."

Stride is a brand new product - a complete team communication solution built for the future to meet teams' ever-evolving needs in the workplace. It not only has group messaging, but also native voice and video conferencing, and built-in collaboration tools. Built from the ground up, Stride is reliable, robust, and intelligent - all to help you work better with your team.

4. What will happen to Hipchat Cloud?

Starting soon, we will begin to upgrade all Hipchat Cloud teams to Stride. Hipchat Cloud will continue to work as it does today until your team upgrades to Stride. After upgrading, Hipchat Cloud will remain in 'read-only' mode so that you can reference your API configuration in Hipchat Cloud and receive integration notifications for those apps that are not yet in Stride.

5. Do you plan to sunset Hipchat Cloud?

For now, Hipchat Cloud will continue to be supported, but we eventually encourage all Hipchat Cloud customers to upgrade to Stride.

6. Can I evaluate Stride?

Yes, we'll be releasing Stride to the world soon! If you're new to both HipChat and Stride, sign up for our early access waitlist now, and we'll let you know as soon as we're ready for you to get in the product and try it out. In the meantime, check out our How It Works page for an in-depth look at Stride.

If you're currently a HipChat Cloud admin, please visit our Upgrade FAQs for important info on demoing.

7. I’m an existing Hipchat cloud user. Do I need to sign up for the waitlist?

No, you do not. We’ve already saved your place in line and we'll send your admin an email when we're ready for you.

8. How do I get my team started on Stride?

If you already have a Hipchat Cloud account, the admin of your team will receive an email invitation with details on upgrading your team over to Stride. If you're an admin, check out our Upgrade FAQs for more info.

If you're new to Stride, you will be able to create an account, invite your teammates, and start taking advantage of everything Stride has to offer soon. For now, sign up for our early access waitlist so you get first dibs.

9. I currently use Hipchat Cloud. Why can't I get my team on Stride today?

We're upgrading Hipchat Cloud customers to Stride soon. Please bear with us, we want to ensure that you have the best possible experience with Stride. 

10. What does Stride cost?

  Stride Free Stride Standard
  • Unlimited Users
  • Unlimited group chat rooms
  • Unlimited direct messaging
  • Unlimited group video chat
  • File sharing& 5GB storage
  • 10 apps and bots
  • Task & decision coordination
  • Message history up to 25k messages
  • Everything in Free
  • Advances native Meetings functionality
  • Group screen sharing
  • Remote desktop control
  • Unlimited file sharing and storage
  • Unlimited apps and bots
  • Unlimited message history
  • User management
Pricing Free $3/User/Month