10 Slack tips and tricks to improve productivity in 2022
Resolve to be a Slack power user in 2022 with these best practices
"Slack"
5 FAQs you should automate in Slack
Halp Answers – now GA – saves Ops teams time by automating responses to frequently asked questions.
How Slack- and Teams-based ticketing drives sales productivity
Sales operations teams at companies like BlueCat Networks rely on Halp to drive efficiency across their entire sales organization.
Atlassian and Slack power collaboration for remote teams
New data shows teams using the combo work faster and more productively.
Ditch your inbox and get Confluence notifications in Slack
Inbox Zero, here we come.
A conversation on the future of work with the CEOs of Slack and Zoom
Company leaders discuss lessons learned during Covid, new perspectives on work, and their most embarrassing virtual-meeting moments.
How the customer success teams can provide white-glove service with Slack Connect and Halp
Learn about the strategy some of the most forward-thinking B2B companies are using to support their VIP customers.
How Atlassian made internal support conversational – on our most popular Slack channel
Internal support is moving to chat platforms like Slack and MS Teams. Here’s how Atlassian harnessed the power of chat support using Halp.
4 ways to use the Confluence Cloud integration with Slack
Manage your work in Confluence straight from your Slack app.
How Slack + Atlassian are changing the productivity game
Plus an exciting offer for eligible customers.
Collaborate through chaos with Opsgenie’s new Slack app for incidents
With three key ways to make incidents even less painful.
How and why to use Slack’s threaded messages in channels and Apps
Threaded messages are a list of comments that roll up to an initial or parent message. You see examples of this in many daily tools and social apps we use today. Slack threaded messages...
The best ticketing apps on Slack for Tech Ops & IT Teams
With more and more companies moving towards chat-based workspaces like Slack, many Tech Ops and IT Teams need a Slack ticket integration that will connect their current workspace to their ticketing system. We've analyzed...
Best practices for managing alerts with Slack and Opsgenie
The bi-directional integration surfaces alerts in real time.
How Slack can be used as a help desk
Using Slack as a help desk allows people to get the support they need without ever leaving the app they already use to communicate, which makes the whole reporting/resolving process much smoother and more...