Articles About

Halp

A better way to handle questions and requests, using the tools you already have.

Over the past few months, we’ve been hard at work launching the biggest product update since we officially launched Halp in April of 2019. Halp Answers is going to change the way internal operations...

In April the Halp product team showered us with many new treats. Making a ticket got even faster with a Halp Shortcuts option in Slack. We centralized and streamlined the way you manage each...

We’re staying busy shipping features that make the transition to WFH even easier. You can now request tickets on behalf of others, fully customize Halp answers, default to private messages, and change your closing...

Just like how March comes in like a lion the Halp team is roaring into the new month after a full month of product releases. We explored new ways to increase your productivity levels...

Threaded messages are a list of comments that roll up to an initial or parent message. You see examples of this in many daily tools and social apps we use today. Slack threaded messages...