Communication consultant Matt Abrahams flips conventional wisdom on its head, sharing tips and tricks for better thinking (and speaking) on your feet.
They’re so much more than resume fluff. Let's give these "soft" skills the credit they deserve.
You may only need your ears to hear, but you need your whole brain to listen.
There's no "single source of truth" for how you're perceived in the workplace. 360-degree feedback might be the next best thing.
Not all conflict is bad – here are the habits you should harness to avoid the problematic kind.