Cloud hosting infrastructure
Our cloud hosting infrastructure is designed for optimal performance and reliability around the globe.
Implemented with the industry leader AWS, our cloud infrastructure is designed for dependability and optimal performance, with redundancy and failover options around the world.
Our cloud products are built to quickly respond to increased customer data and user load. This provides consistent and predictable performance that scales with your business and customers' needs.
Our cloud hosting infrastructure for Jira Software, Jira Service Management, and Confluence includes AWS regions across the United States, Germany, Ireland, Singapore, and Australia.
Our platform optimizes upon sign-up where customer data is located based on origin of access, ensuring more reliable performance and reduced latency.
In addition to our product-specific security practices, our security team performs rigorous network security scans of both our internal and external infrastructure using an industry-leading vulnerability scanner. We also employ security consulting firms to complete thorough penetration tests on high-risk products and infrastructures.
Data stored on our infrastructure is automatically encrypted in transit and distributed for availability and reliability, helping guard against unauthorized access and service interruptions. Additionally, physical access to our data centers is strictly controlled by our data center vendors.
We meet the highest bar for personal data privacy and will support your organization in meeting data privacy obligations across the globe. Atlassian helps meet data transfer requirements by executing Standard Contractual Clauses through our Data Processing Addendum.
Frequently asked questions
Where does Atlassian store data?
Today, Atlassian maintains data centers and hosts data in the US, Germany, Ireland, Singapore, and Australia. We provide all customers with secure, fast and reliable services by hosting their content in multiple regions around the world.
Can I choose the location of where my Jira or Confluence cloud site data resides?
Our Atlassian platform optimizes upon sign-up where customer data is located based on origin of access, ensuring more reliable performance and reduced latency.
Currently, data residency is available today as part of our cloud Standard, Premium, and Enterprise plans for Jira Software, Confluence, and Jira Service Management. You can also choose to host certain product data in Australia, Europe, or the United States. Learn about data residency controls.
Keep an eye on our cloud roadmap to see the latest updates, including data residency for additional locations, data residency for apps, and more.
What data center vendor does Statuspage, Trello, Bitbucket and Opsgenie use?
Statuspage, Trello, Bitbucket and Opsgenie are all hosted with AWS in various regions and availability zones. The location may vary from Jira and Confluence family cloud products as a result of usage and performance optimizations.
Is Atlassian compliant with EU privacy requirements?
We know that privacy is important to our customers, and our policy is to comply with laws related the use of personal data and ensure we meet the applicable standards set out in those laws. As a global service provider, we leverage common operational practices across multiple countries.
For more information, please see our GDPR page.