IT 服务管理模板
快速响应请求、解决事件、解决问题和部署变更。
Request types
EMPLOYEE OFFBOARDING
EMPLOYEE ONBOARDING
QUESTIONS FOR HR
Submit a request or incident
Streamlined HR workflows
Stay on top of and manage all HR service demands with pre-configured request types and workflows designed for HR teams.
Built-in confidentiality
Securely track and protect sensitive information. Use permissions to define who can view, find, and comment on requests.
Self-service portal
Help employees find answers to common questions using a service portal. Set up a knowledge base so that help-seekers can self-service with FAQs and how-to articles.
Featured product: Jira Service Management
The easiest way for HR teams to manage payroll, onboarding, requests, general inquiries, and other HR services. Learn more
“Digital transformation is a buzzword, but Jira Service Management is helping make it tangible for us. Before, people were looking at shared drives, spreadsheets, and emails. Now they see their process as a digital product, through a form, a queue, a dashboard, and a workflow.”
Jeff Pittman
Director of IT Operations, Sony Music Publishing
Related templates
Jira Service Management
常规服务管理
管理所有内部服务请求。
Jira Service Management
ITSM
管理请求、事件和变更，以快速提供优质服务。
Jira Service Management
客户服务管理
快速向外部客户提供优异的服务体验。
相关资源
什么是 ITSM？IT 服务管理指南