Gartner® 在 2023 年 DevOps 魔力象限™ 中将 Atlassian 评为领导者。下载完整报告。

Flexible IT service management at scale

Jira Service Management

Jira Service Management Enterprise Plan

Our top-tier plan expands on the advanced features of Cloud Premium for businesses with multiple product instances and advanced security needs.

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Global scale

Scale confidently with multiple instances, up to 150, and centralized per-user licensing.

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Enterprise-grade security

Get built-in tools to prevent data breaches and comply with privacy requirements.

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Intuitive analytics

Gain full visibility into how your teams work with a unified data lake and custom analytics.

Flexible scale

Scale with multiple instances, up to 150, to provide organizational autonomy, segregate data for security reasons, or customize environments based on Marketplace apps, specific project configurations, and more.

And with centralized per-user licensing, you only pay once per user regardless of how many Enterprise instances they are provisioned for.

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Secure and compliant

Safeguard user accounts with built-in support for SAML single sign-on, and triage suspicious behavior with organization audit logs. Get these features and more with Atlassian Access — included with the Cloud Enterprise plan.

Data residency gives you the power to choose where your product content physically resides. And with IP allowlisting, configure which IPs are allowed access to your content.

Intuitive analytics

Make data-driven decisions in record speed with Atlassian Analytics. Use pre-built or customized dashboards to analyze your data across teams and projects.

The Atlassian Data Lake offers fully modeled data across Atlassian products for faster analysis, directly inside Atlassian or in your BI tool of choice.

One platform, zero friction

By consolidating various deployments onto Atlassian’s cloud platform, Nextiva has not only increased security and performance but also laid a foundation to scale with ease.

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Powerful governance and superior support

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User management

Centralized org-level directory with automated provisioning streamlines user management

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Change management

Sandboxes and release tracks let you prepare, test and control when product changes roll out. Learn more

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Find thousands of cloud apps in Marketplace and build apps with our development platform, Forge.

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Superior uptime and support

Cloud Enterprise has a guaranteed 99.95% uptime SLA and a 30-minute support response, 24/7.

Additional enterprise-ready offerings

Jira Service Management

Cloud Premium

This plan includes a subset of Enterprise features including asset management, automation, and more.

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Data Center

Atlassian’s self-managed enterprise solution is built for organizations that need flexible infrastructure choices.

Exploring a cloud migration?

If you’re currently on server or Data Center, we’ll help you assess whether cloud is the right fit for your business.

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Server to cloud migration guide

Ready to get started or just have questions?

Let us know what you would like to discuss and we’ll be in touch shortly.