IT 서비스 관리 템플릿
요청에 응답하고, 인시던트를 해결하고, 문제를 처리하며, 변경 사항을 빠르게 배포하세요.
Request types
EMPLOYEE OFFBOARDING
EMPLOYEE ONBOARDING
QUESTIONS FOR HR
Submit a request or incident
Streamlined HR workflows
Stay on top of and manage all HR service demands with pre-configured request types and workflows designed for HR teams.
Built-in confidentiality
Securely track and protect sensitive information. Use permissions to define who can view, find, and comment on requests.
Self-service portal
Help employees find answers to common questions using a service portal. Set up a knowledge base so that help-seekers can self-service with FAQs and how-to articles.
Featured product: Jira Service Management
The easiest way for HR teams to manage payroll, onboarding, requests, general inquiries, and other HR services. Learn more
“Digital transformation is a buzzword, but Jira Service Management is helping make it tangible for us. Before, people were looking at shared drives, spreadsheets, and emails. Now they see their process as a digital product, through a form, a queue, a dashboard, and a workflow.”
Jeff Pittman
Director of IT Operations, Sony Music Publishing
Related templates
Jira Service Management
일반 서비스 관리
모든 내부 서비스 요청을 관리하세요.
Jira Service Management
ITSM
요청, 인시던트 및 변경 사항을 관리하여 뛰어난 서비스를 빠르게 제공하세요.
Jira Service Management
고객 서비스 관리
외부 고객에게 뛰어난 서비스 경험을 빠르게 제공하세요.
관련 리소스
ITSM이란? IT 서비스 관리를 위한 가이드