IT サービス管理テンプレート
リクエストに対応し、インシデントを解決し、問題に対処し、変更を迅速にデプロイします。
Request types
EMPLOYEE OFFBOARDING
EMPLOYEE ONBOARDING
QUESTIONS FOR HR
Submit a request or incident
Streamlined HR workflows
Stay on top of and manage all HR service demands with pre-configured request types and workflows designed for HR teams.
Built-in confidentiality
Securely track and protect sensitive information. Use permissions to define who can view, find, and comment on requests.
Self-service portal
Help employees find answers to common questions using a service portal. Set up a knowledge base so that help-seekers can self-service with FAQs and how-to articles.
Featured product: Jira Service Management
The easiest way for HR teams to manage payroll, onboarding, requests, general inquiries, and other HR services. Learn more
“Digital transformation is a buzzword, but Jira Service Management is helping make it tangible for us. Before, people were looking at shared drives, spreadsheets, and emails. Now they see their process as a digital product, through a form, a queue, a dashboard, and a workflow.”
Jeff Pittman
Director of IT Operations, Sony Music Publishing
Related templates
Jira Service Management
一般的なサービス管理
社内サービス リクエストをすべて管理します。
Jira Service Management
ITSM
リクエスト、インシデント、変更を管理して、優れたサービスを迅速に提供します。
Jira Service Management
カスタマー サービス管理
外部顧客に優れたサービス エクスペリエンスをスピーディに提供します。
関連リソース
ITSM とは? IT サービス管理のためのガイド