Discover why Jira Service Management is the fastest growing ITSM tool in the market
See why teams around the world rely on Jira Service Management to deliver value fast, make work visible, and supercharge their ITSM.
Deliver value fast
Legacy service management tools are complex and costly to deploy. Get started fast and scale as needed to transform your service delivery experience with Jira Service Management.
Accelerate dev and ops
Cross-team collaboration is critical for digital businesses. Jira Service Management allows autonomy with alignment, empowering teams to work the way they want while staying in sync across the organization.
Empower all service teams
Teams outside IT need to operate with the same urgency and speed. Make it easy to extend service management across the enterprise with Jira Service Management’s templates and no-code form builder.
See how Jira Service Mangement stacks up
ServiceNow
Modernize your ITSM practices and say "see you never!" to ServiceNow. Jira Service Management's transparent pricing, shorter implementation time, and powerful, easy-to-use platform give you a faster and better ROI.
Ivanti
Switch from Ivanti to a modern ITSM solution. Learn how Jira Service Management’s intuitive and flexible platform unites Dev, IT, and business teams in one place to extend service management across the enterprise.
BMC
Baffled by BMC’s perplexing product lines and high licensing costs? See how Jira Service Management unites Dev, IT, and business teams on a modern platform that scales without breaking the bank.
Zendesk
You shouldn’t be paying full price for half an ITSM solution. Jira Service Management’s full-featured ITSM solution is purpose-built to support all your customers – regardless of if they’re external or internal.
Freshservice
Simple for your team to get started, but adaptable as you scale, Jira Service Management unites Dev, Ops, and business teams on a single platform to supercharge collaboration across service management practices.
PagerDuty
Whether you’re looking for best-in-class incident response capabilities, or a complete AI-powered operations platform, Jira Service Management helps you resolve incidents faster – at a lower total cost of ownership (TCO) than PagerDuty.
Cherwell
Exploring alternatives for Cherwell end-of-life? Now is the perfect time to upgrade and modernize your service management practices and bring Dev, IT Ops, and business teams together on one, intuitive platform.
Learn more about Jira Service Management
Gartner report
Atlassian is a Leader in the 2022 Gartner® Magic Quadrant™ for IT Service Management Platforms
Whitepaper
The Atlassian Approach to Enterprise Service Management
Data sheet
Discover the 6 reasons Jira Software is better with Jira Service Management
Over 45,000 companies count on Jira Service Management
