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Important changes to our server and Data Center products
We’re making changes to our server and Data Center products, including the end of sale for new server licenses on February 2, 2021 and the end of support for server on February 15, 2024 PT. Learn what this means for you.

Future Data Center pricing


Overview & FAQs

As a tenured customer, one or more of your Data Center products is on an advantaged pricing plan, which is lower than list price.

We regularly review the market landscape, our product investments, and pricing to ensure list prices are competitive. We introduced advantaged prices to ease tenured customers into list prices so that you do not have to absorb the impact in one go.

Taking a step towards bringing advantaged prices closer to list prices, we are increasing the subscription price for the following Data Center products on an advantaged pricing plan, effective February 15, 2022 PT:

  • Jira Software Data Center
  • Confluence Data Center
  • Jira Service Management Data Center

For a step-by-step process on how to determine if your license is on an advantaged pricing plan, refer to the "How do I know if I am on an advantaged pricing plan?” FAQ.

As we continue to enhance our Data Center offering, we’ve shipped a number of enhancements this past year, including support for Kubernetes, improved accessibility, and new insights capabilities using Data Pipeline for Data Center. We will remain focused on meeting your most critical needs with an increased emphasis on the security, compliance, performance, and scalability of our Data Center products.

This page provides FAQs related to price increases, detailed pricing tables by product and tier, and more information about our product investments in Data Center this past year. If you would like to talk to us directly, please contact our support team.

General questions

How do I know if I’m on an advantaged pricing plan? Copy link to heading Copied! Show

If you are a billing and/or technical contact on a paid invoice, you can log into my.atlassian.com and:

  1. Click on Orders in the top navigation bar
  2. Select Invoices in the Order Center
  3. Locate the most recent paid Data Center invoice(s)
  4. Download and open the PDF and look at the details page
  5. Compare your products' prices with the Data Center pricing tables.
Screenshot of my.atlassian.com billing section to locate data center invoices
When do the price changes take effect? Copy link to heading Copied! Show

The price changes will take effect on your next renewal on or after February 15, 2022 PT.

Are Marketplace Partner app prices changing? Copy link to heading Copied! Show

Atlassian Marketplace apps are not part of this pricing change. Non-Atlassian Marketplace app pricing is determined by the app developer and therefore prices are always subject to change. Questions regarding pricing changes for non-Atlassian Marketplace apps should be directed to the app developer, who can be contacted using their information located in the Atlassian Marketplace.

If I purchase a new Data Center subscription on or after February 15, 2022 PT, what will I pay? Copy link to heading Copied! Show

If you purchase a new Data Center subscription on or after February 15, 2022 PT, you will pay list price.

Why are you increasing the prices of your products? Copy link to heading Copied! Show

We regularly review the market landscape, our product investments, and pricing to ensure list prices are competitive. After a previous price change, we introduced advantaged pricing plans to ease tenured customers into list prices so that you do not have to absorb the impact in one go. Taking a step towards bringing advantaged prices closer to list prices, we are increasing our advantaged prices for Jira Software Data Center, Confluence Data Center, and Jira Service Management Data Center.

Advantaged prices for Jira Software and Confluence are still below list price even after this increase. That means you are, and have been, getting access to all of our latest features and functionality for less than what new Data Center customers pay today.

To enhance our Data Center offering, we shipped a number of enhancements this past year, including support for Kubernetes, improved accessibility, and new insights capabilities using Data Pipeline for Data Center. We will continue to focus our investments to meet your most critical needs with an emphasis on the security, compliance, performance and scalability of our Data Center products.

Will there be more price increases in the future? Copy link to heading Copied! Show

We do not make any commitments about changes to our prices that may or may not occur in the future. As a business, we regularly evaluate our pricing and value to our customers relative to the market. Future pricing adjustments, if they occur, will be reflective of our continued investment in product development and R&D.

What discount offerings are changing? Copy link to heading Copied! Show

Cloud loyalty discount

We are updating the eligibility dates and discount schedule for our cloud loyalty discount to give you more time to take advantage of this offer.

Data Center loyalty discount 

Effective February 2, 2021 PT, we have discontinued server to Data Center upgrade credits and replaced them with our Data Center loyalty discount.

What should I do next? Copy link to heading Copied! Show

Option 1: Renew your existing Data Center subscription:

We will continue to ensure Data Center delivers on your enterprise needs for those of you who may not be ready to move to Cloud. Our recent investments include features such as flexible naming of epics and sprints in Jira Software Data Center, support for Kubernetes, and improved insights capabilities using Data Pipeline for Data Center.

Your Data Center renewal price will depend on the date you create a renewal, upgrade, or downgrade quote.

Any renewal, upgrade, or downgrade quote created after February 15, 2022 PT will include the new advantaged prices.

Option 2: Explore your Cloud migration options:

For those of you considering a move to Cloud, you can use our assessment to compare your options and determine if Cloud meets your business requirements.

By partnering with Atlassian on your move to Cloud, you can focus more of your time on innovation and maintenance with lower costs, increased reliability, uptime, and security. To support you with this transition, you can:

  • Sign up for a free Cloud migration trial: We are offering all Data Center customers the ability to explore, evaluate, and migrate to Cloud for free for the remainder of your Data Center maintenance (max 12 months and 10,000 users). Learn more about our free Cloud migration trials.
  • Leverage loyalty discounts to move to Cloud: We offer existing Data Center customers a Cloud loyalty discount when they migrate to Cloud with 1,001+ users.
What improvements are you making to Data Center? Copy link to heading Copied! Show

We will continue to deliver on your enterprise needs by focusing our Data Center product investments in security, compliance, performance, and scalability.

Here are a few of the improvements we’ve shipped this past year:

  • Data Pipeline: You can extend the usage of your data outside of your products and turn it into a competitive advantage.
  • Rolling upgrades for feature releases: You can get the latest upgrades (such as the newest security patch) without planned downtime.
  • Support for Kubernetes: You can now deploy Jira Software, Jira Service Management, Confluence, and Bitbucket Data Center on Kubernetes (K8s) clusters running on either your own hardware or a Cloud provider through our customizable templates, officially supported by Atlassian.
  • Flexible nomenclature/terminology: You can create and edit nomenclature for your organization to fit agile frameworks.
  • User data compatibility: You can ensure compatibility between the user data of your Cloud and self-managed products.

Learn more about our investments in Data Center this past year here and visit our roadmap to see what’s coming.

Billing & licensing questions

Can I renew my Data Center subscription for longer than a year? Copy link to heading Copied! Show

You can continue to renew your Data Center subscription for up to two years.

What if I have an open quote (renewal, upgrade, or downgrade) with existing pricing? Copy link to heading Copied! Show
  • If a quote was created before February 15, 2022 PT, the pricing listed on your quote will be honored until its expiry date. 
  • If a quote is edited on or after February 15, 2022 PT, then the entire quote will be recalculated to reflect the new pricing.
  • If a quote is deleted on or after February 15, 2022 PT, it will not be restored and you will need to pay the new pricing. 
If my subscription expires before I renew, will I have to pay the new price? Copy link to heading Copied! Show

We will honor your existing pricing for expired subscriptions for up to 6 months post-expiry, after which you will pay the new pricing. You also have the option to purchase a new Data Center subscription, as any expired subscriptions will be aligned with the original expiry date.

Do existing Data Center subscriptions have to pay new Atlassian list prices upon their next renewal? Copy link to heading Copied! Show

Existing Data Center subscriptions on an advantaged pricing plan will receive a moderate increase upon their next annual renewal to help ease into our new Atlassian list prices. Please visit our pricing tables for more details.

Will Academic discount percentages change? Copy link to heading Copied! Show

Academic discount percentages will remain the same. Qualifying collegiate-level or higher academic institutions can receive 50% off list price for new purchases, upgrades, and renewals of Atlassian products.

Will you still offer Community Data Center subscriptions at no cost? Copy link to heading Copied! Show

Community discount percentages will remain the same. Qualifying charitable non-profit organizations that are non-government, non-academic, non-commercial, non-political, and have no religious affiliation can still receive Community subscriptions at no cost.

When will my advantaged pricing plan reach list price? Copy link to heading Copied! Show

We will gradually be bringing advantaged prices closer to list, but cannot share any specifics about the timing of future price changes. When, and if price changes occur, we will always share these changes in a timely manner so that you have time to review and make the right decisions for your business.

I’m on a 24-month Data Center subscription with the loyalty discount - is my bill changing in February 2022? Copy link to heading Copied! Show

Because your 24-month subscription has not expired, there is no immediate impact to your bill. If you upgrade or renew after February 15, 2022 PT, your pricing will be based on the new advantaged pricing plan with the applicable loyalty discount percentage.

The information on this page contains forward-looking statements which involve uncertainties when providing estimated effective dates. All forward-looking statements involve known and unknown risks, uncertainties, and is subject to change.