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Trust & Security Data Center Pricing
Atlassian is updating the price of our Data Center products on October 3, 2019.
Over the past year delivered enterprise-grade features that benefit the use of Atlassian products at scale, as well as five platform releases across the majority of our Data Center products. This increase will allow us to continue to build our Data Center products with the future in mind, while delivering more enterprise-grade features to meet customer needs.
This page provides FAQs related to the upcoming pricing changes and detailed pricing tables by product and user tier. Pricing will not go into effect until October 3, 2019. If you would like to talk to us directly, please contact our support team.
General Questions
| All new and existing Data Center licenses will receive price increases. |
| New prices will go into effect October 3, 2019.
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| We are increasing the price of Atlassian’s Data Center products to allow us to to build our product platforms for the future, and provide more enterprise-grade features that deliver the value you’ve come to expect from Atlassian’s products. While price increases are never an easy decision, we’re committed to continuing to provide competitively high-value products at a low cost. |
| Over the past year we've delivered several enterprise-grade features that benefit the use of Atlassian products at scale - from issue archiving to CDN support - as well as five platform releases across the majority of our Data Center products. In the coming year, we will continue to build our Data Center products for the future, while delivering more enterprise-grade features to meet your needs. For a snapshot of what we’ve delivered, check out our rundown of features we announced at this year’s Summit. |
Billing / Licensing - General
| If you created a quote before October 3, 2019, we will honor that quote under the prior pricing until it expires. Existing quotes will be honored until they are deleted. Quotes can be created for 12 or 24 months. Once a quote is deleted, it will not be restored and you will need to pay the new pricing. Quotes generated on or after October 3, 2019 will be based on the new pricing. |
| You can renew your Data Center subscription for up to two (2) years. To renew your maintenance or request a quote, visit: https://www.atlassian.com/purchase/renew Select the license(s) you want to renew and add them to your cart, then check out or have the option to request a quote. |
| We will honor all existing quotes generated before October 3, 2019. If a quote is edited after October 3, 2019, then any changes will reflect the new pricing. |
| When we launched our Atlassian Data Center approved apps program a year ago, we announced changes to licensing where Atlassian-owned apps will be offered on annual subscription licensing and must match the user tier of the host Data Center product. At the time of announcement on September 3, 2018, we provided a one (1) year discount for Portfolio for Jira, Team Calendars for Confluence, and Questions for Confluence Data Center app versions. Effective September 3, 2019, this discount is no longer valid. For more details, please see the Data Center approved apps licensing FAQ page. |
| Yes, if you defer maintenance and renew at a later date, you will pay the new price and it will be backdated to the previous expiration date. |
| Academic discounts will remain the same, you will still receive 50% off list price for both new purchases and renewals. |
| No, existing licenses will receive a moderate increase at their annual renewals to help ease into our new prices. Please visit our pricing tables for more details. |
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Yes, there will still be upgrade credits available for Server customers upgrading to Data Center for Jira Software, Confluence, Bitbucket, Jira Service Desk, and Crowd. We are also increasing the credit amount for all new Data Center customers upgrading from Server, as well as now offering credits for the following upgrade tiers:
See the Pricing Table section below for a more detailed look at the upgrade credits. |