Future Data Center pricing

If you are a billing and/or technical contact on a paid invoice, you can log into my.atlassian.com and:

1. Click on Orders in the top navigation bar
2. Select Invoices in the Order Center
3. Locate the most recent paid Data Center invoice(s)
4. Download and open the PDF and look at the details page
5. Compare your products' prices with the Data Center pricing tables.

The price changes will take effect on your next renewal on or after February 15, 2023 PT.

Atlassian Marketplace apps are not part of this pricing change. Marketplace Partner (3rd party) app pricing is determined by the app developer and therefore prices are always subject to change. Questions regarding pricing changes for Marketplace Partner (3rd party) apps should be directed to the app developer, who can be contacted using their information located in the Atlassian Marketplace.

We introduced advantaged pricing as a way to bring tenured customers to list over time, making it possible to plan for price changes instead of being brought to list all at once. Our list prices are competitive compared to the market, and advantaged prices are below list for several product plans.

These pricing updates also reflect enhancements across our Data Center products focused on improving performance at scale, increasing native product capabilities and end-user value, and extending the flexibility and control of your instances.

Yes, we introduced advantaged pricing as a way to bring tenured customers to list over time, making it possible to plan for price changes instead of being brought to list all at once.

When price changes occur, we will always share these prices in advance so that customers have time to review and make the right decisions for their business, such as locking in current prices, or an early renewal for those who qualify.

To help ease your transition from Data Center to Cloud, we are offering existing customers with 1,001+ users a Cloud loyalty discount when they migrate that can be locked in for 12 or 24 months. Learn more here.

Additionally, you can renew your Data Center license and claim a free cloud migration trial to test out features, build a proof of concept, and plan your cloud migration.

Option 1: Renew your existing Data Center subscription:

We will continue to ensure Data Center delivers on the enterprise needs of our customers. Your Data Center renewal price will depend on the date you create a renewal, upgrade, or downgrade quote.

Any renewal, upgrade, or downgrade quote created on or after February 15, 2023 PT will reflect the new advantaged prices.

Option 2: Explore your Cloud migration options:

If you are considering a move to Cloud, you can take our step-by-step assessment to get a personalized migration recommendation and resources tailored to your team’s migration needs.

When you move to Cloud, you get the best of Atlassian – a platform that grows with you, integrates with all your tools, and gets smarter and faster every day.

To support you with this transition, you can:

• Sign up for a free Cloud migration trial. We are offering all Data Center customers the ability to explore, evaluate, and migrate to Cloud for free for the remainder of your Data Center maintenance (max 12 months and 10,000 users).
• Receive a discount for 1,001+ users when you purchase before June 30, 2023 PT, and lock in that discounted price for 12 or 24 months.

Please refer to our Data Center product investments page for highlights of what the Data Center team has delivered over the past year, and please check out our Data Center product roadmap to see what’s coming.

To calculate your updated annual price, you need to be a billing and/or technical contact on a paid invoice. Log into my.atlassian.com and follow these steps:

1. Click on Orders in the top navigation bar
2. Select Invoices in the Order Center
3. Locate the most recent paid Data Center invoice(s)
4. Download and open the PDF and look at the details page
5. Compare your products' prices with the new Data Center pricing tables.

A note on annual pricing:

Atlassian uses a fixed price tiered model for annual pricing. For example, Jira Software with 450 users would be calculated at the 500 user tier for an annual cost of $27,000.

For additional clarity, consider the following scenario: if you add 75 users to your 450 users on Jira Software, you would now have a total of 525 users. This puts you in the 1,000 user tier at $45,700 annually - you would not pay for the 450 users and the 75 users separately in their respective tiers.

Please note that annual tiered pricing varies across Atlassian products and plans.

You can continue to renew your Data Center subscription for up to two years. Contact us to discuss your options in more detail.

• If a quote was created before February 15, 2023 PT, the pricing listed on your quote will be honored until its expiry date. 
• If a quote is edited on or after February 15, 2023 PT, then the entire quote will be recalculated to reflect the new advantaged prices.

• If an existing quote expires or is deleted, and a new quote needs to be created on or after February 15, 2023 PT, the new quote will reflect the new advantaged prices.

Contact us to discuss your options for locking in a 12 or 24 month term.

If your subscription expires and/or you renew before February 15, 2023 PT, you will be on current pricing. If your subscription expires or is renewed on or after February 15, 2023 PT, you will be placed on the new pricing.

Academic discount percentages will remain the same. Qualifying collegiate-level or higher academic institutions can receive 50% off commercial prices for new purchases, upgrades, and renewals of Atlassian products.

Community discount percentages will remain the same. Qualifying charitable non-profit organizations that are non-government, non-academic, non-commercial, non-political, and have no religious affiliation can still receive Community licenses at no cost. Additionally, you can migrate to a Cloud Community subscription at a 75% discount from Cloud list pricing.

We will gradually be bringing advantaged prices closer to list, but cannot share any specifics about the timing of future price changes. When, and if price changes occur, we will always share these changes in a timely manner so that you have time to review and make the right decisions for your business.

Because your 24-month subscription has not expired, there is no immediate impact to your bill. If you upgrade or renew on or after February 15, 2023 PT, your pricing will be based on the new advantaged prices with the applicable loyalty discount percentage.