Boost your IT team’s productivity with Confluence
Build high velocity teams by developing processes, improving team communication, and scaling your IT organization.

Break down silos and build an open IT team structure
It’s easy to see the big picture in Confluence. Service and technical teams can easily share knowledge and stay connected with guides, how-to articles, and other tools.
Quickly create and organize spaces and pages
Inspire open cross-team communication with blogs
Easily search for reliable IT docs and knowledge bases


Align goals across IT and business teams
Ensure your technology strategy syncs with your business strategy. Homepages, spaces, and other collaborative tools keep all stakeholders connected as you grow and improve your IT organization.
Efficiently manage IT team processes
Confluence works together with Jira Software and Jira Service Management so you can get work done faster. Instantly create IT project posters and track real-time progress for every ticket.

Quickly respond to incidents with templates
Make the right plan before things go wrong. With our suite of ITSM templates, you can prepare for outages, share incident response guides, and learn from postmortems.
Confluence is a great way to collaborate and document. It is easy to add and edit documents and export them to templatize.
Pedro Sanchez, Network Engineer, Hilton
Leverage 100s of apps to automate IT workflows
Update your IT organization by connecting Confluence to apps from Jira, Microsoft, and more. You’ll learn how all your data works together so you can make better strategic decisions.