Opsgenie + ConnectWise

Opsgenie's integration with ConnectWise allows you to automatically sync ConnectWise tickets with Opsgenie alerts, and leverage Opsgenie's rich alert notification system, escalations, and on-call rotations.

"The Opsgenie ConnectWise integration is critical to running our business."

Robby Hill, Founder & CEO, HillSouth

Alert management with ConnectWise Opsgenie integration


ConnectWise integration diagram
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Integrate and Simplify

Opsgenie has over 200 integrations with monitoring, ChatOps, and ticketing tools. Connect the tools your teams use and Opsgenie can send alerts from these tools to the right team in ConnectWise automatically.

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Accelerate Incident Response

Opsgenie’s bidirectional integration with ConnectWise Manage enables teams to be notified through an issue’s entire lifecycle via four notification channels: email, SMS, phone call, or iOS and Android push notifications.

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Instantly Communicate with Stakeholders

Instantly communicate incidents from ConnectWise to responders and stakeholders. Opsgenie creates incident status pages and sends notifications to specific individuals on-demand, or as part of a defined procedure.

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Centralize and Coordinate your Incident Response

Opsgenie can forward alerts and incidents to collaboration tools such as: Slack, HipChat, MS Teams, and can create conference bridges to facilitate instant meetings.

See how Opsgenie works with ConnectWise