Advance your career as an Atlassian IT Operations Leader

Atlassian offers training, certifications, and access to a global network of peers to leaders in IT Operations (ITOps) so they can find inspiration and advance their careers.

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The Atlassian IT Operations leader career path at a glance

Atlassian ITOps leaders are accountable for the team that maintains the production environment for buseiness- and customer-facing systems—including the infrastructure platforms, tooling, process, governance and related systems.


Average salary*


available certifications & courses


of cert holders who reported that a certification helped their career

Three ways to advance your
Atlassian ITOps leader career

Grow your network

Whether you prefer to find your people at an event near you or connect in an online group, the Atlassian Community can help you build a vibrant network to learn and grow with.

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Attend an upcoming event near you

Atlassian Community Events are free, user-led events held in cities around the globe. Meet & swap tips with local Atlassian ITOps leaders in your city.

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Join an online group for Jira Service Management

New to Jira Service Management? Join this group in our online community to ask questions, access resources, and rub elbows with fellow ITOps leaders and Atlassians.

Build your skills

Atlassian University offers courses to help you develop your skills and increase your success as an ITOps leader.

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Explore the product with Jira Service Management Fundamentals

Wondering if Jira Service Management is right for your needs? Try our free, self-paced course to uncover how your team could manage their work with Jira Service Management.

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Train your team with a live instructor in incident management

Atlassian Incident Management Live Team Training teaches your team to resolve major incidents fast and avoid expensive downtime—with an expert instructor, live, virtually or in-person.

Showcase your expertise

Earn recognition and highlight your skills with an official Atlassian certification. Build credibility by sharing your knowledge and leveling up in Atlassian's online community.

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Earn a Managing Jira Service Projects for Cloud Certification

Get certified as a Jira Service Project Manager for Cloud. Learn to configure and manage service projects for your teams—and customers.

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Earn a JSM Upvote badge on the community

Upvote a Jira Service Management answer on our online community to share your knowledge and level up.