How Atlassian HR empowers its distributed workforce

Remote and hybrid work as well as new technologies like AI have required HR teams to change how they operate. Learn how Atlassian HR leaders and their teams embraced HR Service Management to adapt to the shifting landscape and continue to deliver great employee experiences in our distributed company.

In the past few years, we’ve seen a significant shift in our work environments with remote and hybrid setups. At Atlassian, we created our Team Anywhere policy to give employees more flexibility in where they choose to work, tap into pools of talent beyond where our offices are located, and to reimagine how work gets done - both for ourselves and our customers.

As a result, that brought a new set of questions our HR team had to tackle like:

  • How do we maintain and grow company and team culture when distributed, whether that’s connecting with coworkers or commemorating special occasions?
  • How does an employee get help for questions like getting access to a new tool, what professional development resources are available to them, and more?
  • How do we retain and develop talent in a changing labor market?

Join our Head of Global Talent and HRBP, Avani Prabhakar, and our Head of Atlassian Corporate Engineering, Tal Saraf, for a conversation with Product Marketing Manager Jeremy Cooley. They’ll chat about:

  • Tried and true practices that helped Atlassian HR maintain and grow our company culture, values, and teamwork with Team Anywhere
  • How to empower employee productivity in a remote environment
  • How having the right HR Service Management tools streamlines service experiences


Avani Prabhakar

Chief People Officer, Atlassian

As Chief People Officer, Avani Prabhakar leads Atlassian’s People org, encompassing teams like Talent, Employment Relations, People Insights, Diversity, Equity, and Inclusion, and Team Anywhere across Atlassian’s global footprint.
With more than 20 years of experience across APAC, the Middle East, and the US, Avani focuses on supporting business transformations, developing world-class distributed-first teams, and building the processes, policies and practices that enable Atlassians to unleash their full potential.

Tal Saraf

Head of Engineering, Atlassian Corporate Engineering

Tal Saraf, the Head of Atlassian Corporate Engineering, manages the data and business systems teams vital for the company's scalability. With over 30 years of experience, he has a rich history of designing and managing distributed systems in diverse environments such as cloud, server, and mobile. His previous roles include leadership positions at Meta, Starbucks, Cisco, Amazon Web Services, and Microsoft.

Jeremy Cooley

Product Marketing Manager, ITSM, Atlassian

Jeremy is a Product Marketing Manager on the Atlassian ITSM team focused on content creation and customer onboarding. Formerly a Product Advocate at Atlassian, he has worked closely with product evaluators, helping them better understand how Jira Service Management and Confluence can unleash the potential in every team.