Businesses are building and shipping more digital services than ever before. Velocity matters. Learn how Jira Service Management unites Dev, IT, and business teams on a single, AI-powered platform to deliver exceptional service.
Connect Dev and Ops teams on a single AI-powered platform to supercharge collaboration across changes, incidents, and requests - all while managing risk.
“We needed to move towards a more customer-centric approach on ITSM. Jira Service Management helped us meet our target while saving time and money.”
JOSE LUIS LIZÁRRAGA CASTRO, IT SUPPORT ENGINEER, ENGIE MEXICO
reduction on license costs from switching to Jira Service Management
hours saved a month with report automation
SLA compliance
Whether you’re part of a small team or a big enterprise, we have a plan for you. Choose only the features you need.
With pre-configured request types, workflows and other out-of-the-box capabilities, templates make it easy for any team to get started quickly with a service experience that fits the way they like to work.
Manage requests, incidents, and changes to deliver great service, fast.
Deliver great service experiences to external customers, fast.
Manage onboarding and offboarding and respond to staff requests.
Atlassian Marketplace offers over 1,000 trusted applications and integrations to ensure Jira Service Management can be customized to fit your use case.