HR service management template
Manage onboarding and offboarding and respond to staff requests.
Overview
The human resources (HR) service management template is designed to help HR teams stay on top of and manage all their service demands. Never miss a thing with a queue that brings together requests from email, chat tools, your portals and other channels, for full visibility of payroll, onboarding, requests, general inquiries, and other HR services.
HR service management template
Ideal for
• HR teams
Request types
• Employee offboarding
• Employee onboarding
• Questions for HR
• Emailed request
How to get started with the HR service management template
1. Onboard and offboard employees efficiently
Manage staff comings and goings as a team with a central tool that helps you collaborate with IT, finance, payroll, facilities and other teams to create a smooth employee experience. Level up your workflow using automations so that your processes can scale with you.
2. Protect sensitive information with HR case management
Manage security and maintain confidentiality around requests. Create a safe space to document and track confidential employee relations cases, and use permissions to define who can view, find, and comment on requests.
3. Facilitate self service
Help your staff find answers to common questions using a service portal. Set up a knowledge base using Confluence to show relevant articles and help answer inquiries.
Additional resources
More templates for service management
Jira Service Management
HR service management
Manage onboarding and offboarding and respond to staff requests.
Jira Service Management
ITSM
Manage requests, incidents, and changes to deliver great service, fast.
Guides and articles
The Jira Approach To HR Service Management and Delivery (HRSM)
HR Automation Best Practices