Tools to support your operations team

Operation managers need tools that enable them to communicate, standardize, track, measure, and collect insights. Good news, we've built those tools.

Operations service desk

Dev and Ops that flow

An easy-to-use solution that brings software development and IT onto the same platform to deliver and manage services. Jira Service Management connects operations managers, developers, and Site Reliability Engineers (SREs) with the context they need to be proactive and keep systems up and running.

"The second I saw it, I said where do I sign? How do we get this, because this is exactly what I want to do. This is the tool I’ve been wanting since my first day at Slack" - Josh Senick, Senior Manager, Business Technology Operations

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Publish standards and share documentation

Create, publish, share, and maintain operations documents with ease. Have lots of documentation locked in files that are hard to share and update? Adding the file to a Confluence page makes it simple to add context and share with others.

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"People are practicing more knowledge-sharing than ever before, resulting in more transparency and efficiency." — Martin Binder, Business Analyst

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Track your operations processes

Jira Work Management gives you X-ray vision into your business so you know what’s happening, who’s involved, and most importantly, when it will be done. Hidden blockers are hidden no more.

"The biggest benefit of consolidating our platform on Atlassian products has been providing a single point of visibility over our projects. Now we can see what everybody else is doing, and understand each project's status in great detail." — Daniele Farnedi, CTO

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Integrate, automate, customize

The Atlassian Marketplace has hundreds of integrations, plug-ins, and add-ons that enable your operations team

to be more efficient, creative, and effective. Integrate with the powerful enterprise tools your team knows and loves.  

Automate the operational workflows and permissions that matter most to your business.  Customize your intranet,

wiki, and documentation to create consistency across global teams. And so much more.