Build a knowledge base powered by your Answers
Easily turn any Slack message or Confluence page into an answer. Provide automated recommendations to questions while keeping it personal.
Not a Slack admin? Test our Sandbox
Keep it human while dynamically automating your knowledge base
Turn Slack messages into answers
Use a simple emoji to quickly turn messages in Slack into a reusable answer.
Populate Answers from Confluence and other knowledge bases
Connect your existing knowledge base to start recommending answers right away.
Answers are automatically recommended
When a new question comes in, relevant answers are automatically recommended to the user or agent.
An easy and powerful solution for all teams
Halp is used everyday by IT, business ops, marketing, finance and legal teams around the world
For IT and Operations teams, Halp allows employees to open and respond to tickets directly in Slack. Your team can triage tickets and build automated reporting and workflows.
Customer Channels in Slack
If you use Slack channels or a Slack community to engage with customers, Halp ensures issues are tracked, assigned, and answered. Tickets from all customers flow into a triage channel to be prioritized.
Combine forces with Confluence
Integrate your current Atlassian articles with automated responses in Slack