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Build a knowledge base powered by your Answers

Easily turn any Slack message or Confluence page into an answer. Provide automated recommendations to questions while keeping it personal.

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Keep it human while dynamically automating your knowledge base

Turn Slack messages into tickets

Turn Slack messages into answers

Use a simple emoji to quickly turn messages in Slack into a reusable answer.

Populate Answers from Confluence and other knowledge bases

Connect your existing knowledge base to start recommending answers right away.

Populate Answers from Confluence and other knowledge bases
Answers are automatically recommended

Answers are automatically recommended

When a new question comes in, relevant answers are automatically recommended to the user or agent.

An easy and powerful solution for all teams

Halp is used everyday by IT, business ops, marketing, finance and legal teams around the world

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Operations

For IT and Operations teams, Halp allows employees to open and respond to tickets directly in Slack. Your team can triage tickets and build automated reporting and workflows.
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Customer Channels in Slack

If you use Slack channels or a Slack community to engage with customers, Halp ensures issues are tracked, assigned, and answered. Tickets from all customers flow into a triage channel to be prioritized.
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IT Consultants and MSPs

Provide IT support to many companies, Halp allows clients to open tickets from multiple Slack workspaces. Your team can answer and report from one central system.

Combine forces with Confluence

Integrate your current Atlassian articles with automated responses in Slack

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Bring conversational ticketing to your team today

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