5 whys analysis template

Before you discuss what went wrong with your team, start by creating a problem statement. The problem statement should explain the issue your team needs to address in 1-2 sentences. Add the problem statement to the template and type // to add the date of the workshop. Share the page with your team before you meet.

When you meet with your team, use the template to give structure to your brainstorming discussions. Start by asking the group to think about the problem statement and what contributed to it. Add answers that explain why the problem happened and work as a team to come up with an updated problem statement. After 5 rounds of analysis, or 5 whys, add your final problem statement to the template.

As you discover insights and create ideas with your team, use the template to note potential solutions. For each solution the group proposes, @ mention owners and add action items and follow up questions that need to be addressed. After the workshop, check off action items as you complete them and type /decision to track decisions.