OGS prioritizes secure communication with Hipchat




Chantilly, VA


Jira Software



OGSystems (OGS) specializes in Department of Defense, Intelligence Community, and commercial systems development and integration. With the US government as one of its biggest contracts, it’s no surprise that security is of critical importance to the company.

OGS employees are located throughout the US, so the company was looking for a real-time team collaboration platform to bring its distributed workforce together. It had been using a combination of Microsoft Lync and GChat but wanted to standardize on one secure platform it could host on premise and make available to employees out in the field.

As OGS was already using Jira, Bitbucket, Confluence, and Bamboo Server, OGS decided to give Hipchat a try.

With Hipchat, gone are the days of being tethered to a computer. OGS employees now can chat and screen-share using iOS and Android devices. Hipchat also offers a desktop client for Windows, Linux, and Mac and is accessible via web browser at Hipchat.com.

“Hipchat allows us to communicate with consultants out in the field, so we can quickly offer solutions and demonstrate new features while opening doors for additional business,” says Software Developer Corey Merkel.

OGS uses the full stack of Atlassian software and takes advantages of Hipchat integrations and single sign-on with Jira and Confluence. “We get Hipchat notifications from Confluence whenever our documentation changes. Likewise, we have Jira pushing out Hipchat notifications whenever tasks are modified. It’s the same with our build server and Bitbucket,” says Chad Dalton, software developer at OGS.

“Hipchat integrations make everything easier – we can see what’s happening at every stage without having to jump from one app to the other or dig through email threads. It saves us a lot of time and keeps us all connected,” concludes Dalton.

We love Hipchat’s screen-sharing and video chat capability. With one screen-sharing session alone, we’re spared at least 20 email exchanges.— Corey Merkel, software developer, OGS