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Taking Government from Siloed to Streamlined
Executive summary
This whitepaper, Systems of Work in Public Sector: Taking Government from Siloed to Streamlined explores how governments can transition from siloed operations to secure, streamlined systems of work. Co-authored by Public Sector Network, Atlassian and AWS, it outlines strategies for aligning policy with execution, unleashing institutional knowledge, and enhancing cybersecurity. Featuring real-world case studies from Australia to Singapore, the paper highlights how integrated digital platforms drive accountability, collaboration, and better service delivery. It also addresses the growing role of AI and cloud in public sector transformation. A must-read for government leaders seeking scalable, secure solutions for citizen-centric governance and digital resilience.
Key takeaways
Learn how to create a System of Work for improved Customer Outcomes.
Maintain Cybersecurity and Trust through Digital Government Modernisation.
Enable Future-Ready Government Through Secure, Connected Systems
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Systems of Work: Taking Government from Siloed to Streamlined
1. Goal-Oriented Work for Policy and Service Impact
Public sector leaders are under growing pressure to not only optimise budgets, but to clearly demonstrate how government spending delivers real-world outcomes. With taxpayer dollars under scrutiny, transparency across strategy, execution, and results is essential for public trust and policy impact.
To enable this level of insight, public sector initiatives require clear strategic direction. Without alignment across government departments, the sector risks a lack of visibility causing duplication, inefficiencies, and missed deadlines, all culminating in potential budget overspend. Instead, a structured system of work tackles clarity head on, placing all work, goals, and knowledge on display. This view is exactly what teams need to orient themselves towards a well-defined mission and aligned customer outcomes, to ultimately increase speed to value through collaboration.
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Understand customer centric trends to take Government from Siloed to Streamlined.