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IT Asset and Service Configuration Management:
Five tips for practical implementation while avoiding common pitfalls
Executive summary
Implementing a modern and efficient Asset and Service Configuration Management system is key to optimizing and improving support services, cost management within businesses, and operational continuity while minimizing the risks of system failure.
Organizations that modernize their approach to IT Asset and Service Configuration Management gain increased efficiency, stronger security, and improved business agility. The future belongs to teams that can effectively navigate IT complexity, ensuring every asset and configuration item is thoroughly tracked and managed.
Therefore, the main questions remain:
- Where do I start and how?
- What are the best practices to implement Asset and Service Configuration Management?
- How do I modernize legacy tools and make the process more efficient to maintain current, complete, and reliable data?
Key takeaways
Start where you are – Initiate your implementation project by tackling your most urgent challenges to establish momentum for future expansions.
Connect across teams – Break down silos between IT operations, development, security, and business units to create a unified view of your technology landscape.
Create a balanced and adaptable framework – Make sure your IT Asset and Service Configuration Management processes are both structured and flexible, so they can easily adjust to the ever-changing business.
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Five Tips for Practical Implementation While Avoiding Pitfalls