Cross-team agility and collaboration at Lumen with Jira

Maintaining a competitive edge in any industry today requires agility and alignment across the entire organization. Join this webinar to learn how Lumen’s software development and business teams move fast while staying connected with Jira.

Scaling agile practices to keep pace with customer needs and stay ahead of the competition involves teams of teams working on a unified front. However, the process often uncovers silos keeping teams in the dark and disparate tools impeding coordination.

At Lumen, agile collaboration spans 100s of teams. How did they do it? As Lumen scaled, its teams relied on Jira to stay aligned on big picture goals and plan cross-functional deliverables, all in accordance with their own ways of working. Software development teams track issues from one sprint to the next in software projects, while their cross-functional partners track tasks in business projects. Everyone’s work is brought into a shared plan in Jira, where timelines and deliverables are mapped to important dates, dependencies, and capacity.

Join Rob Mulvaney, Sr. Manager - Agile Transformation Office at Lumen, and Atlassian’s Jira experts in this webinar to learn:

  • Common challenges to scaling agile across teams of teams
  • How Jira’s advanced planning capabilities (formerly known as Advanced Roadmaps) enable cross-team agility and a first look at its newest features
  • How Lumen visualizes software and business projects in Jira to plan and track cross-functional work
  • Tips and resources for getting started with Jira’s advanced planning capabilities

If you’re not able to attend, feel free to register and we’ll send you a recording right after the session.


Robert Mulvaney

Sr. Manager - Agile Transformation Office at Lumen

Service-focused and performance-driven Senior Manager in Lumen’s Strategic Planning & Transformation organization. Engaging and effective leader supporting Lumen’s SAFe adoption and Atlassian cloud product (Jira Software, Confluence, Jira Service Management) roll-out. Extensive experience providing governance and engagement of intake and capacity management models across business units. Oversee Lumen’s Agile Transformation applications and way of working – including the support model for 7,000 Atlassian users, multi-cloud environment, and development roadmap.

Carol Jang

Product Marketing Manager, Jira

Carol Jang is a Product Marketing Manager for Jira. In addition to storytelling and finding new creative outlets, her passion and focus is on all things related to scaling agile across teams.

Abby Stiris

Product Marketing Manager, Jira Work Management

Abby is passionate about helping teams unlock new levels of productivity. As a Product Marketing Manager on Jira Work Management, she’s crafting content, asking questions, and looking for new ways to save teams time.