The impact of COVID-19, AI, and the state of incident management today
Join us for a conversation with Atlassian customer Nextiva on the state of incident management today. You’ll hear Nextiva’s approach to incident management, the challenges facing the industry, and how you can improve your team’s practices.
Atlassian’s latest State of Incident Management report revealed that teams are still affected by changes related to COVID-19, such as remote work, or returning to the office. It also showed that teams are excited for the future, with more access to technology like AI, which has the potential to greatly improve team processes. Andrew Ketchum, Incident Manager at Nextiva, and Kate Clavet, Sr. Technical Product Marketing Manager at Atlassian, will discuss:
- Nextiva’s approach to incident management
- How to overcome common pain points and improve your incident management practices
- How AI could change the way teams do incident management
Can’t make it live? Register to receive an on-demand recording you can watch anytime.