How Atlassian uses Jira Service Management for better HR solutions

Human Resources teams are under more pressure than ever to deliver better processes, solutions, and results for employees, people managers, and companies. By creating better processes for workforce planning, Jira Service Management can help alleviate some of this pressure. Learn how HR teams at Atlassian partnered with IT to come up with creative solutions using Jira Service Management to save thousands of hours.


Paul Biagio

Senior Manager IT, People Technology

With a background in software engineering, Paul Biagio brings a unique perspective to Atlassian that combines Business Systems, IT, and People programs. The global team that he oversees seeks to solve problems through automated solutions that scale. A certified Atlassian expert, Paul is adept at implementing Jira to build complicated workflows and Confluence to facilitate org-wide knowledge transfer.

Apeksha Rai

Head of TA Tech, Enablement Atlassian