Changes to Server Pricing

We are adjusting our pricing for Atlassian Server products and Atlassian Server add-ons on October 12th, 2018. This increase is to ensure that we can create the greatest value possible for you and your team by continuing to invest in R&D across our product line.

This FAQ contains the most frequently asked questions relating to the upcoming price changes. If you would like to talk to us directly, please contact our support team.

General

1. What prices are changing on October 12th, 2018?

All prices for Atlassian Server products and Atlassian Server add-ons are changing on the 12th of October, 2018. The only exclusions are Fisheye and Crucible Server.

2. Why are you increasing the price of Atlassian's Server products?

The increase to the price of our Server products is to ensure that we can create the greatest value possible for you and your team by continuing to invest in R&D across our product line.

3. Are the prices of Atlassian's Cloud products increasing?

Yes. Pricing changes for select Atlassian Cloud products will be increasing on the same date as the Server increase. Please see Future Pricing for Atlassian Cloud for more details.

4. Are the prices of Atlassian's Data Center products increasing?

No, the prices of Data Center products are staying the same.

5. Is the price of Atlassian Stack increasing?

No, the price of Atlassian Stack is staying the same.

6. Are the prices of Atlassian Enterprise License agreements increasing?

No, the prices of Atlassian Enterprise License agreements are staying the same.

7. If I don't renew my Server license right now and return to it at a later date, will I have to pay the new price?

Yes. If you decide to defer maintenance, and renew at a later date, you will be subject to the new pricing.

8. If I already have a quote with the old pricing, will you still honor it?

Yes, we'll honor all quotes with the previous pricing until the quote expiration date.

 

Jira Family

1. What is the new Jira Software Server pricing?

New License Pricing

  Commercial Academic
 1-10 Users (Starter) $10 $10
11-25 Users $2,500 $1,250
26-50 Users $4,500 $2,250
51-100 Users $8,300 $4,150
101-250 Users $16,500 $8,250
251-500 Users $24,800 $12,400
501-2,000 Users $30,400 $15,200
2,001-10,000 Users $38,000 $19,000
10,000+ Users $45,500 $22,750

Renewal Pricing

  Commercial Academic
1-10 Users (Starter) $10 $10
11-25 Users $1,250 $625
26-50 Users $2,250 $1,125
51-100 Users $4,150 $2,075
101-250 Users $8,250 $4,125
251-500 Users $12,400 $6,200
501-2,000 Users $15,200 $7,600
2,001-10,000 Users $19,000 $9,500
10,000+ Users $22,750 $11,375

* All prices USD


What shipped in Jira Software this year?

  • Quick search: searching in Jira is even faster, pulling recently viewed issues and projects to the forefront of a user's search.
  • Fresh look and feel: We've updated Jira's look and feel, with a refreshed color palette, fonts, and iconography for the most frequently used views.
  • Shared edit rights for filters and dashboards: teams can add or change members of filters and dashboards seamlessly.
  • Improved email notifications: Help everyone give their email inbox a break with improved email notification settings that Jira's end users can set themselves.
  • Create Jira issues in Bitbucket: Developers can now create issues directly in Bitbucket and better stay in the context of what they're working on. 
  • Search by development status: Jira's tickets are even more valuable when they're enriched with information from development tools like Bitbucket, so we’ve introduced the ability to search based on development status - like "In Review", "Merged", and more.
  • Improvements to project and custom field lists in the administrator view: it's now easier for administrators to see key information in Jira, to make it easier to maintain or clean up Jira over time.
  • Faster Kanban boards: go from backlog to done even faster, with improved performance for Kanban boards.
  • IPv6 support: for organizations moving from IPv4 to IPv6.
  • And so much more! See the Jira Software 7.5-7.12 Release Notes

2. What is the new Jira Core Server pricing?

New License Pricing

  Commercial Academic
1-10 Users (Starter) $10 $10
11-25 Users $1,600 $800
26-50 Users $3,000 $1,500
51-100 Users $5,500 $2,750
101-250 Users $11,000 $5,500
251-500 Users $16,500 $8,250
501-2000 Users $20,200 $10,100
2001-10,000 Users $25,300 $12,650
10,001+ Users $30,400 $15,200

Renewal Pricing

  Commercial Academic
1-10 Users (Starter) $10 $10
11-25 Users $800 $400
26-50 Users $1,500 $750
51-100 Users $2,750 $1,375
101-250 Users $5,500 $2,750
251-500 Users $8,250 $4,125
501-2000 Users $10,100 $5,050
2001-10,000 Users $12,650 $6,325
10,001+ Users $15,200 $7,600

* All prices USD

What shipped in Jira Core this year?

  • Quick search: searching in Jira is even faster, pulling recently viewed issues and projects to the forefront of a user's search.
  • Fresh look and feel: We've updated Jira's look and feel, with a refreshed color palette, fonts, and iconography for the most frequently used views.
  • Shared edit rights for filters and dashboards: teams can add or change members of filters and dashboards seamlessly.
  • Improved email notifications: Help everyone give their email inbox a break with improved email notification settings that Jira's end users can set themselves.
  • Create Jira issues in Bitbucket: Developers can now create issues directly in Bitbucket and better stay in the context of what they're working on. 
  • Search by development status: Jira's tickets are even more valuable when they're enriched with information from development tools like Bitbucket, so we’ve introduced the ability to search based on development status - like "In Review", "Merged", and more.
  • Improvements to project and custom field lists in the administrator view: it's now easier for administrators to see key information in Jira, to make it easier to maintain or clean up Jira over time.
  • And so much more! See the Jira Core 7.5-7.12 Release Notes

3. What is the new Jira Service Desk Server pricing?

New License Pricing

  Commercial Academic
1-3 Agents (Starter) $10 $10
4-5 Agents $2,100 $1,050
6-10 Agents $4,100 $2,050
11-15 Agents $6,300 $3,150
16-25 Agents $9,000 $4,500
26-50 Agents $16,500 $8,250
51-100 Agents $27,500 $13,750
101-250 Agents $44,000 $22,000
250+ Agents $56,900 $28,450

Renewal Pricing

  Commercial Academic
Jira Service Desk 1-3 Agents (Starter) $10 $10
Jira Service Desk 4-5 Agents $1,050 $525
Jira Service Desk 6-10 Agents $2,050 $1,025
Jira Service Desk 11-15 Agents $3,150 $1,575
Jira Service Desk 16-25 Agents $4,500 $2,250
Jira Service Desk 26-50 Agents $8,250 $4,125
Jira Service Desk 51-100 Agents $13,750 $6,875
Jira Service Desk 101-250 Agents $22,000 $11,000
Jira Service Desk 250+ Agents $28,450 $14,225

* All prices USD

What shipped in Jira Service Desk this year?

  • Automated approvals: Automated steps in the 'approval workflow' steps based on preset conditions, removing redundant tasks from agents’ workload.
  • Advanced approvals: Agents can work more quickly with improved agent visibility for tickets involving approval steps and notifications for agents to take action on approvals directly from their email.
  • Priorities per project: Added the ability for admins to assign priority schemes per project so they can be purpose-built for different team workflows.
  • Improved email notifications
  • Fresh look and feel: We've updated Jira Service Desk’s look and feel to modernize the user experience.
  • And so much more! See the Jira Service Desk 3.9-3.14 Release Notes

4. What is the new Portfolio for Jira Server pricing?

New License Pricing

  Commercial Academic
Portfolio for Jira Server 1-10 Users $10 $10
Portfolio for Jira Server 11-25 Users $1,240 $620
Portfolio for Jira Server 26-50 Users $2,280 $1,140
Portfolio for Jira Server 51-100 Users $4,130 $2,065
Portfolio for Jira Server 101-250 Users $8,250 $4,125
Portfolio for Jira Server 251-500 Users $12,380 $6,190
Portfolio for Jira Server 501-2,000 Users $16,450 $8,225
Portfolio for Jira Server 2,001-10,000 Users $21,510 $10,755
Portfolio for Jira Server 10,001+ Users $26,570 $13,285

Renewal Pricing

  Commercial Academic
Portfolio for Jira Server 1-10 Users $10 $10
Portfolio for Jira Server 1-25 Users $620 $310
Portfolio for Jira Server 6-50 Users $1,140 $570
Portfolio for Jira Server 51-100 Users $2,065 $1,032.50
Portfolio for Jira Server 101-250 Users $4,125 $2,062.50
Portfolio for Jira Server 251-500 Users $6,190 $3,095
Portfolio for Jira Server 501-2,000 Users $8,225 $4,112.50
Portfolio for Jira Server 2,001-10,000 Users $10,755 $5,377.50
Portfolio for Jira Server 10,001+ Users $13,285 $6,642.50

* All prices USD

 

What shipped in Portfolio for Jira this year?

  • Portfolio for Jira APIs: Get a more realistic plan by accounting for absences, holidays and general availability of your teams programmatically via our new team management API.
  • Programs: With Programs, managers responsible for project delivery across multiple teams get visibility into the status and progress of multiple plans in Portfolio for Jira. Programs help answer questions like, "What is the status of X high-level business priority?"
  • Performance improvements: We made some significant performance improvements to reduce the loading time of a Portfolio plan by up to 40%.
  • JQL improvements: We introduced some powerful JQL improvements that allow you to report on your biggest and most complex issues in Jira - easily pull up child issues, parent issues, or sort by all issues in a plan.
  • And so much more! See the Portfolio for Jira 2.7-2.15 Release Notes

 

Confluence

1. What is the new Confluence Server pricing?

New License Pricing

  Commercial Academic
1-10 Users (Starter) $10 $10
11-25 Users $1,900 $950
26-50 Users $3,500 $1,750
51-100 Users $6,400 $3,200
101-250 Users $12,400 $6,200
251-500 Users $19,300 $9,650
501-2000 Users $22,800 $11,400
2001-10,000 Users $29,100 $14,550
10,001+ Users $35,400 $17,700

Renewal Pricing

  Commercial Academic
1-10 Users (Starter) $10 $10
11-25 Users $950 $475
26-50 Users $1,750 $875
51-100 Users $3,200 $1,600
101-250 Users $6,200 $3,100
251-500 Users $9,650 $4,825
501-2000 Users $11,400 $5,700
2001-10,000 Users $14,550 $7,275
10,001+ Users $17,700 $8,850

* All prices USD

What shipped in Confluence this year?

  • iOS and Android mobile apps: Help your teams keep work moving forward even while they're on the go. Now, teams can find, edit, share and create pages from their smartphone and support work with likes and comments.
  • Smarter @mentions: Users can find the teammate they want to tag quicker.
  • Improvements to the publish/discard workflow
  • Improvements to email threading
  • Improvements to file editing with the Atlassian Companion: Now, you can edit any file attached to a page and save it back to Confluence, saving you the hassle of having to download, save and re-upload files. 
  • Search improvements: UI and technical improvements to make finding pages and spaces easier.
  • Recovery mode: More easily restore administrator rights.
  • New instance monitoring: For the Atlassian Support team to identify problems and provide solutions faster by obtaining relevant data about your instance performance.
  • Fresh look and feel: We've updated Confluence’s look and feel to modernize the user experience.
  • And so much more! See the Confluence 6.5-6.12 Release Notes

2. What is the new Team Calendars for Confluence Server pricing?

New License Pricing

  Commercial Academic
Team Calendars for
Confluence Server 10 Users
$10 $10
Team Calendars for
Confluence Server 25 Users
$690 $345
Team Calendars for
Confluence Server 50 Users
$1,250 $625
Team Calendars for
Confluence Server 100 Users
$1,750 $875
Team Calendars for
Confluence Server 250 Users
$3,130 $1,565
Team Calendars for
Confluence Server 500 Users
$3,130 $1,565
Calendars for
Confluence Server 2,000 Users
$5,750 $2,875
Team Calendars for
Confluence Server 10,000 Users
$7,360 $3,680
Team Calendars for
Confluence Server 10,001+ Users
$8,860 $4,430

Renewal Pricing

  Commercial Academic
Team Calendars for
Confluence Server 10 Users
$10 $10
Team Calendars for
Confluence Server 25 Users
$345 $172.50
Team Calendars for
Confluence Server 50 Users
$625 $312.50
Team Calendars for
Confluence Server 100 Users
$875 $437.50
Team Calendars for
Confluence Server 250 Users
$1,565 $782.50
Team Calendars for
Confluence Server 500 Users
$1,565 $782.50
Team Calendars for
Confluence Server 2,000 Users
$2,875 $1,437.50
Team Calendars for
Confluence Server 10,000 Users
$3,680 $1,840
Team Calendars for
Confluence Server 10,001+ Users
$4,430 $2,215

* All prices USD

3. What is the new Questions for Confluence Server pricing?

New License Pricing

  Commercial Academic
Questions for
Confluence Server 10 Users
$10 $10
Questions for
Confluence Server 25 Users
$1,000 $500
Questions for
Confluence Server 50 Users
$1,750 $875
Questions for
Confluence Server 100 Users
$3,130 $1,565
Questions for
Confluence Server 250 Users
$6,250 $3,125
Questions for
Confluence Server 500 Users
$9,630 $4,815
Questions for
Confluence Server 2,000 Users
$11,390 $5,695
Questions for
Confluence Server 10,000 Users
$14,610 $7,305
Questions for
Confluence Server 10,001+ Users
$17,710 $8,855

Renewal Pricing

  Commercial Academic
Questions for
Confluence Server 10 Users
$10 $10
Questions for
Confluence Server 25 Users
$500 $250
Questions for
Confluence Server 50 Users
$875 $437.50
Questions for
Confluence Server 100 Users
$1,565 $782.50
Questions for
Confluence Server 250 Users
$3,125 $1,562.50
Questions for
Confluence Server 500 Users
$4,815 $2,407.50
Questions for
Confluence Server 2,000 Users
$5,695 $2,847.50
Questions for
Confluence Server 10,000 Users
$7,305 $3,652.50
Questions for
Confluence Server 10,001+ Users
$8,855 $4,427.50

* All prices USD

Dev Tools

1. What is the new Bitbucket Server pricing?

New License Pricing

  Commercial Academic
1-10 Users $10 $10
11-25 Users $2,500 $1,250
26-50 Users $4,500 $2,250
51-100 Users $8,300 $4,150
101-250 Users $16,500 $8,250
251-500 Users $22,000 $11,000
501-1,000 Users $30,400 $15,200
1,001-2,000 Users $60,700 $30,350
2,001+ Users See Data Center pricing See Data Center pricing

Renewal Pricing

  Commercial Academic
1-10 Users $10 $10
11-25 Users $1,250 $625
26-50 Users $2,250 $1,125
51-100 Users $4,150 $2,075
101-250 Users $8,250 $4,125
251-500 Users $11,000 $5,500
501-1,000 Users $15,200 $7,600
1,001-2,000 Users $30,350 $15,175
2,001+ Users See Data Center pricing See Data Center pricing

* All prices USD

What shipped in Bitbucket this year?

  • Search improvements: Get more relevant search results with a more code-aware search, including adding dot and underscore to search keywords, searching for commits by hash, improved fork discoverability, and more.
  • Git workflows: Support for additional git workflows, including rebase, and improved merging with branch dependencies.
  • App diagnostics: Alerts and logs for admins to discover performance issues resulting from an app or custom script.
  • Watch repos: Team members can opt-in to regular updates on pull requests and commit activity via email.
  • Smart mirrors: Mirrors are even smarter with just in time fetch.
  • Security: Personal access tokens allows users to create unique tokens per application rather than sharing credentials across many users.
  • New webhook events
  • And so much more! See the Bitbucket 5.4-5.13 Release Notes

2. What is the new Bamboo Server pricing?

New License Pricing

  Commercial Academic
Starter
Unlimited Local Agents, No Remote Agents,
10 build jobs
$10 $10
1 Remote Agent
Unlimited Local Agents
$1,100 $550
2-5 Remote Agents
Unlimited Local Agents
$3,030 $1,515
6-10 Remote Agents
Unlimited Local Agents
$5,500 $2,750
11-25 Remote Agents
Unlimited Local Agents
$11,000 $5,500
26-100 Remote Agents
Unlimited Local Agents
$22,000 $11,000
101-250 Remote Agents
Unlimited Local Agents
$55,000 $27,500
251-500 Remote Agents
Unlimited Local Agents
$82,500 $41,250
501-1000 Remote Agents
Unlimited Local Agents
$126,500 $63,250

Renewal Pricing

  Commercial Academic
Starter
Unlimited Local Agents, No Remote Agents, 10 build jobs
$10 $10
1 Remote Agent
Unlimited Local Agents
$550 $275
2-5 Remote Agents
Unlimited Local Agents
$1,515 $757.50
6-10 Remote Agents
Unlimited Local Agents
$2,750 $1,375
11-25 Remote Agents
Unlimited Local Agents
$5,500 $2,750
26-100 Remote Agents
Unlimited Local Agents
$11,000 $5,500
101-250 Remote Agents
Unlimited Local Agents
$27,500 $13,750
251-500 Remote Agents
Unlimited Local Agents
$41,250 $20,625
501-1000 Remote Agents
Unlimited Local Agents
$63,250 $31,625

* All prices USD

What shipped in Bamboo this year?

  • Improvements to config-as-code: Introducing repository stored specs for Bitbucket Server, Cloud, and GitHub, as well as YAML for Bamboo specs.
  • Docker runner
  • Embedded Crowd: Improved integration to make managing users in Bamboo much easier.
  • Permissions improvements: Delegate responsibilities with a new “project admin” permission level, among other permissions improvements.
  • Artifact management: Determine where artifacts are stored, and optimize network and filesystem utilization.
  • And so much more! See the Bamboo 6.2-6.6 Release Notes

Crowd

1. What is the new Crowd Server pricing?

New License Pricing

  Commercial Academic
1-50 Users $10 $10
51-100 Users $1,650 $825
101-500 Users $3,030 $1,515
501+ Users $10,120 $5,060

Renewal Pricing

  Commercial Academic
1-50 Users $10 $10
51-100 Users $825 $412.50
101-500 Users $1,515 $757.50
501+ Users $5,060 $2,530

* All prices USD

What shipped in Crowd this year?

  • Improved license utilization: By specifying the groups per product that each user should be added to after successfully authenticating, you can improve the utilization of your licenses and ensure you are limiting the number of wasted licenses.
  • Improved audit log: Save time and get improved visibility into changes to users and groups quickly using the built-in filters within Crowd's UI. 
  • Delegated admin: Global admins of Crowd can delegate management of groups to group level owners so that they can add and remove users to the groups they own - distributing workload and improving overall efficiency
  • And so much more! See the Crowd 3.1-3.2 Release Notes