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Research report

The AI Readiness Index: Benchmarking HR as an Architect of Human-AI Collaboration

Executive summary


AI is as much a people transformation as a technology transformation. Building and operating new ways of working for human-AI collaboration is now HR’s mandate and opportunity, with new definitions of success.

In this study of over 500 HR decision makers, you’ll learn how and why HR’s new strategic vision outpaces its processes and infrastructure, and what groundwork across people, processes, and technology bridges the gap.

Only 9% of HR organizations have reached the highest level, where they lead enterprise-wide transformation, and AI-forward HR organizations are up to 49% more mature than their peers. This analysis shows where your HR organization stands and provides a roadmap for how to level up.

Key takeaways:

The new pillars of HR value

How HR’s mission is transforming and expanding across strategic vision, human + AI work design, workforce strategies, and systems and infrastructure.

What drives HR’s AI readiness

Which factors influence whether an organization focuses on keeping the lights on or driving enterprise transformation.

Where the market stands

Where HR is evolving, where it has room for improvement, and which segments are ahead of the curve.