Real customers. Exceptional service. Powered by Service Collection.
Discover how organizations of all sizes are transforming employee and customer experiences with Jira Service Management and the Service Collection. Explore real stories of teams using our AI-powered platform to keep services running, drive innovation, and deliver value faster.
Ebook: How enterprises drive transformation with Jira Service Management
Learn from real customer stories and discover how industry leaders drive innovation and efficiency with Jira Service Management, part of the Atlassian Service Collection.
24 results
SpotOn
How SpotOn uses Rovo to take ideas from concept to client in record time
Persol
24 Hour Fitness
How 24 Hour Fitness saved 37% of their ITSM budget and empowered teams to manage their own service requests with Atlassian
Zuellig Pharma
Kaizen Gaming
Kaizen Gaming traded disparate tools for connected context at scale with Atlassian
Iress
Iress improves service for 500k customers and resolves 46% of tickets within 1 day with Jira Service Management Cloud
Sprout Social
How Sprout Social saved $180,000 and hundreds of hours per year with Teamwork Collection plus Rovo
Deichmann
From scattered information to structured insights: How Deichmann’s team use Rovo to work more efficiently
Expedia Group
Expedia “travels” to the AI-powered Atlassian cloud platform 55% faster to unleash collaboration and innovation
株式会社NTTドコモ
Datasite
How Datasite drove $500,000+ in productivity savings in five months and transformed product development with Atlassian
Amadeus
Amadeus watched productivity take off after connecting 20k+ employees on Confluence Cloud Enterprise
Cisco
Cisco Networking halved TCO by centralizing teams on one Atlassian cloud platform
Mercedes-Benz
From iconic cars to intelligent experiences: How Mercedes-Benz is creating the software-defined vehicle with Atlassian
Domino's
How Domino’s Pizza Enterprises is cooking up faster, better delivery by unifying 130,000+ team members on Atlassian Cloud Enterprise
ServiceRocket
How ServiceRocket’s business teams collaborate to serve customers with Teamwork Collection
trivago
trivago transforms meeting culture, collaboration, and travel with Atlassian’s AI-embedded Teamwork Collection
How Booksy plans product work 10X faster with Jira Product Discovery
Schaeffler Technologies
Schaeffler accelerates, innovates, and transforms teamwork with Atlassian
Procore
Procore utilizes the power of the platform with Atlassian’s System of Work and Rovo
Delivery Hero
Delivery Hero achieves efficiency and savings by centralizing 40,000+ employees on one System of Work