Transform your enterprise with high-velocity service management
Businesses are building and shipping more digital services than ever before. Velocity matters. Learn how Jira Service Management unites Dev, IT, and business teams on a single, AI-powered platform to deliver exceptional service.
Forrester Wave™: 엔터프라이즈 서비스 관리, 2023년도 4분기 리더로 선정된 Atlassian.
High-velocity teams choose Jira Service Management
Jira Service Management is the only ITSM tool that enables Development, IT, and teams across the business to deliver exceptional service experiences.
IT service teams
Get started fast and transform service experiences with AI, automation, and more. Standardize your service management with a solution that is flexible enough for diverse team needs, without sacrificing the ability to work across teams.
DevOps 팀
Unite Dev and Ops teams on a single platform to supercharge collaboration across change, incident, problem, and asset and configuration management practices.
비즈니스 팀
Empower all teams – from HR and finance, to legal, marketing and facilities – with flexible service management workflows. With a user friendly interface, any team can streamline requests, centralize knowledge, and work the way they want.
Join a community of over 50,000 customers
Explore enterprise-ready offerings
Advanced controls and security
Manage users and security at scale with governance controls like advanced encryption and Shadow IT controls.
ID 및 액세스 관리
Get support for multiple identity providers (IdPs) within your central admin console, plus SCIM, enforce SSO, and more with Atlassian Guard Standard included.
24/7 support for all issues
Get help 24/7 via dedicated phone number and senior team, with 30 minute response time for critical issues and 99.95% uptime SLA.
Plans that scale to your needs
Enterprise
Advanced analytics, scale, and security for enterprises.
Premium
Advanced capabilities you need for modern IT service management.
Data Center
Maintain control of your environment with Atlassian Data Center, our self-managed option.
객관적으로 검증된 성능
Industry analysts, consultants, and customers agree that Jira Service Management is exceptional ITSM software.
Atlassian recognized as a Leader in The Forrester WaveTM: Enterprise Service Management, Q4 2023.
Atlassian recognized as a Leader in The Forrester WaveTM: Enterprise Service Management, Q4 2023.
The Total Economic Impact of Jira Service Management report estimated a 277% ROI and $4.19 million in total benefits over a three-year period
리소스
데모
Join a demo of Jira Service Management with product experts
백서
여러 ITSM 시스템의 균형을 맞추는 방법
데이터시트
IT 팀에 Jira Service Management가 필요한 세 가지 이유
Get to know ITSM Specialized Partners
Recognized by Atlassian as experts ready for any customer engagement, simple or complex, Atlassian’s network of ITSM Specialized Solution Partners caters to your organization’s specific business needs.