Transform your enterprise with high-velocity service management
Businesses are building and shipping more digital services than ever before. Velocity matters. Learn how Jira Service Management unites Dev, IT, and business teams on a single, AI-powered platform to deliver exceptional service.
Atlassian figure parmi les leaders du secteur dans le rapport Forrester Wave™ sur la gestion des services d'entreprise pour le 4e trimestre 2023.
High-velocity teams choose Jira Service Management
Jira Service Management is the only ITSM tool that enables Development, IT, and teams across the business to deliver exceptional service experiences.
IT service teams
Get started fast and transform service experiences with AI, automation, and more. Standardize your service management with a solution that is flexible enough for diverse team needs, without sacrificing the ability to work across teams.
Équipes DevOps
Unite Dev and Ops teams on a single platform to supercharge collaboration across change, incident, problem, and asset and configuration management practices.
Équipes métier
Empower all teams – from HR and finance, to legal, marketing and facilities – with flexible service management workflows. With a user friendly interface, any team can streamline requests, centralize knowledge, and work the way they want.
Enterprises around the world rely on Jira Service Management
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« Jira Service Management soutient nos processus afin de nous permettre de tous travailler avec le même outil, de la même manière… Nous disposons désormais d'une source de référence unique à partir de laquelle nous pouvons extraire des données et générer nos rapports. Cela nous garantit une meilleure vue d'ensemble et une compréhension commune dans toute l'organisation. »
Marie Björke
Head of IT Service Management, ISS
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Explore enterprise-ready offerings
Advanced controls and security
Manage users and security at scale with governance controls like advanced encryption and Shadow IT controls.
Gestion des identités et des accès
Get support for multiple identity providers (IdPs) within your central admin console, plus SCIM, enforce SSO, and more with Atlassian Guard Standard included.
24/7 support for all issues
Get help 24/7 via dedicated phone number and senior team, with 30 minute response time for critical issues and 99.95% uptime SLA.
Plans that scale to your needs
Enterprise
Advanced analytics, scale, and security for enterprises.
Premium
Advanced capabilities you need for modern IT service management.
Data Center
Maintain control of your environment with Atlassian Data Center, our self-managed option.
NE NOUS CROYEZ PAS SUR PAROLE
Industry analysts, consultants, and customers agree that Jira Service Management is exceptional ITSM software.
Atlassian recognized as a Leader in The Forrester WaveTM: Enterprise Service Management, Q4 2023.
Atlassian recognized as a Leader in The Forrester WaveTM: Enterprise Service Management, Q4 2023.
The Total Economic Impact of Jira Service Management report estimated a 277% ROI and $4.19 million in total benefits over a three-year period
Ressources
Démo
Join a demo of Jira Service Management with product experts
Livres blancs
Comment équilibrer plusieurs systèmes ITSM
Fiche technique
Trois grandes raisons de passer à Jira Service Management dans votre équipe IT
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