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Published November, 2020 in Cloud

New ITSM project template available

To access all the latest Jira Service Management features, you can use our new ITSM project template, available now when you log in.

Projects dashboard

New ITSM Queues

This new ITSM project template gives you ITSM focused navigation with queues for service requests, incidents, problems and changes.

Jira Service Management Queue

To take advantage of all the latest ITSM features available in Jira Service Management, create a new project using the ITSM template.


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